Analyst,Outreach Coordinator

ANALYST,OUTREACH COORDINATOR page is loaded## ANALYST,OUTREACH COORDINATORremote type:
Remote locations:
TX - Work from hometime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
January 16, 2026 (13 days left to apply) job requisition :
R0798160

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
** Position Summary/Mission
** The Analyst, Outreach Coordinator utilizes several tools to help close care gaps throughout the year. The Analyst, Outreach Coordinator helps facilitate meetings with providers and internal partners to address gaps in care and assists in answering questions regarding all facets of the HEDIS process, such as how to submit records to Aetna, measure specific questions, where to access information, etc.

The Analyst/Outreach Coordinator will be the subject matter expert regarding HEDIS measures as well as help devise a plan to assist members with getting needed services. Shift time 8:00 AM - 5:00 PM.
* Subject Matter Expert in Healthcare Effectiveness Data and Information Set (HEDIS) improvement work
* Interacts with providers and/or members to improve healthcare outcomes such as increased preventive care compliance
* Supports provider engagement
* Active participation in work groups
* Delivers quality information to internal and external constituents via written and verbal communication
* Actively seeks opportunities for process improvement resulting in efficient and effective work streams
* Independently map out provider outreach work plans and execute deliverables
* Supports complex relationships with both internal and external constituents
* Consults with constituents on solutions to business issues including education and process improvement opportunities
* Support complex provider partners with HEDIS gaps in care, digital solutions, and remote medical record collection discussions and education
* Work closely with the provider partner to enhance collaboration between provider and Aetna
* Provides support for HEDIS quality initiatives and regulatory/contractual requirements including outreach to members who are noncompliant in the designated outreach services
* Supports effective medical record capture for HEDIS medical record review and abstraction of supplemental data
* Public speaking
** Required Qualifications
*** 3+ years' of recent and related health care experience in any setting
* 1+ years member/provider education experience targeting gaps in care
* Experience successfully performing in an environment where daily/weekly productivity metrics are expected
* Ability to work independently
* Ability to use standard corporate software packages and applications
* Strong communication skills
** Preferred Qualifications
*** Experience speaking with medical providers and/or medical office staff
* Recent and related experience working with HEDIS
* Health insurance experience
* Health care related experience in clinical, managed care or quality management
* Understanding of CPT/CPTII/ICD9/ICD
10 coding and medical terminology
** Education
* ** High School Diploma
** Anticipated Weekly Hours
** 40
* * Time Type
** Full time
** Pay Range
** The typical pay range for this role is:$21.10 - $40.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

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