Portfolio Partnership Executive

Ideal Location

Locations that are preferred include the New Orleans, Little Rock, Nashville, or Memphis area.

• Customer Relationship Management:
  Cultivate and manage relationships with existing clients in the laboratory coagulation sector. Develop a deep understanding of each client’s unique needs, challenges, and objectives to upsell Stago offerings. Engage with clients through face‑to‑face visits, ensuring satisfaction and resolving concerns promptly.
• Supply Chain Coordination:
  Collaborate with internal teams to ensure seamless supply chain operations for laboratory coagulation products. Monitor inventory, coordinate deliveries, and work with logistics to minimize lead times.
• Product Expertise and Training:
  Maintain a comprehensive knowledge of laboratory coagulation products. Conduct on‑site product demonstrations and training sessions for clients, staying informed about industry advancements.
• Sales Presentations:
  Host compelling sales and educational presentations on coagulation & Stago products to support upsell activity and expand portfolio usage.
• Market Analysis and Strategy:
  Monitor industry trends, competitor activities, and regulatory changes. Collaborate with sales and marketing to develop strategies for penetration, retention, and expansion.
• Communication and Issue Resolution:
  Bridge communication between clients and the company. Conduct regular check‑ins, assess satisfaction, identify opportunities, and present reports on account status and action plans.
• Professional Development:
  Attend industry conferences, workshops, and seminars to stay updated on the latest laboratory coagulation advancements.
• Investigate and resolve customer challenges to ensure exceptional customer service.
• Provide capital equipment leads to relevant colleagues.
• Assist customers with technical inquiries.
• Submit weekly and monthly reports as defined by sales management.
• Operate within defined budgets and strictly in accordance with Corporate policies and procedures.
• Strictly adhere to the Stago Code of Conduct and the Sunshine Act.
• Explore customer needs for Point of Care testing in coagulation at each sales call, noting vendor details in CRM.
• Advance Stago’s Value Proposition across assigned territory.
• Manage a database of partners, setting up meetings and facilitating relationships through the Stago Customer Relationship Management system.
• Assist with trade shows, symposia, and user groups (may be required).
• Effectively manage special projects as assigned.

• Bachelor’s degree in business, healthcare administration, science or related field with 2–3 years of complex clinical sales experience, 3–5 years of technical field experience, or 5–7 years of clinical laboratory experience; OR Bachelor’s degree and 1+ years of Stago experience in a customer‑facing role; OR high school diploma with a 7–10 year track record in complex sales within the healthcare sector.
• ASCP accreditation preferred.
• Advanced computer skills (Excel, BI, presentation programs) required.
• Excellent analytical, written, and verbal skills.
• Travel:
  Up to 80% travel, including overnight and international travel as required.

The job requires full COVID‑19 vaccination unless a legally required accommodation is provided. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status.