Pharmacy Stars Improvement Lead

Become a part of our caring community and help us put health first

The Pharmacy Stars Improvement Lead will be a part of a collaborative Pharmacy Stars team which is accountable for Humana’s Stars patient safety measure performance. The Pharmacy Stars Improvement Lead will autonomously develops, implements, and manages clinical program strategies to improve Medicare members' medication adherence and appropriate medication use with specific focus on telehealth and in-home methods of care delivery. The Pharmacy Stars Improvement Lead exercises independent judgment and decision making on complex issues regarding job duties and related tasks, works under minimal supervision, and analyzes variable factors to determine the best course of action.

• Bachelor's Degree in Business, Finance, Health Care or a related field
• 2 or more years of project leadership experience
• Prior Medicare/Medicaid experience
• Strategic thinking and planning capabilities; organized and detail-oriented
• Excellent communication skills
• Enthusiasm and motivation essential; a confident change-agent; strong presentation skills (oral and written)
• Ability to operate under tight deadlines
• Successful track record in facilitating and consulting across teams and managing projects
• Ability to learn quickly, work under pressure and timeline, work with ambiguity, and make complex decisions as necessary to meet business need
• Ability to assimilate, analyze, draw conclusions, and make recommendations from complex data
• Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and Power Point

• Master's Degree in Business Administration, Health Administration or a related field
• Provider relations experience
• Prior managed care experience
• Understanding of metrics, trends and the ability to analyze and identify gaps in care
• Proven organizational and prioritization skills and ability to collaborate with multiple departments a plus
• Understanding of CMS Stars and performance measure knowledge and experience a plus
• Background working in quality improvements

As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from  with instructions on how to add the information into your official application on Humana’s secure website.

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This…