Dr. Call Mail Operations Pharmacy Technician

Become a part of our caring community and help us put health first

Bring your unique talents and perspectives to Center Well and help us bring better healthcare solutions to our members. At Center Well, you’ll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization and have the option to work terWell’s innovative approach to mail-order pharmacy solutions enables us to outpace the competition, with the well‑being of our members in mind.

Our innovative Pharmacy Solutions offers a cost‑effective, easy way for our members to receive their medications without waiting in line and giving them back more time in their days to enjoy life. We’re looking for people from a variety of healthcare backgrounds to join our growing pharmacy team and work with people at all levels of the industry. At Center Well, you’ll partner with people who care.

Administrative/operational/customer support assignments. Performs computations. Typically works on semi‑routine assignments.

• Provides resolution or outreach for resolution on prescriptions that are incomplete, invalid, or contain clinical issues preventing the fulfillment of the request
• Decisions based on interpretation of area/department policy and methods for completing assignments
• Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction
• Communicate with physician offices and hospitals via fax or telephone
• Responsible for researching and updating clarifications and denials on patient profiles
• Responsible for making or taking phones calls to and from providers, patients and/or retail pharmacies.

Candidates MUST reside in one of the following states:
Texas, Arizona, Florida, or Ohio.

• Must have an active Pharmacy Technician License in the state you reside
• 1+ years of experience as a Pharmacy Technician in a retail, mail order or hospital pharmacy
• Ability to solve problems and encourage others in collaborative problem solving
• Self-directed, but also able to work well in a group
• A positive, proactive attitude, energetic, highly motivated and a self‑starter
• Inbound/outbound call experience in any pharmacy setting
• Strong communication skills both written and verbal
• Great attention to detail
• Ability to handle multiple tasks simultaneously
• Ability to work accurately and efficiently while performing repetitive tasks
• Intermediate PC skills

• Must have the flexibility to work any hours between 8:00am-8:00pm CST.

• High School Diploma or GED
• National Certification, PTCB/CPhT

* PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT) *

As part of our hiring process for this opportunity, we will be using technology called Hire Vue to enhance our hiring and decision‑making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel:
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$40,000 - $52,300 per year

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer…