Rehabilitation Services Technician

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

Division of Employment and Rehabilitation Services (DERS)

Rehabilitation Services Administration (RSA)

125 East Elliot, Chandler, Arizona 85225

Salary: $18,000 hourly ($37,440.00 annually)

Grade: 16

Closing Date:
January 11th, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on here to view ‘Our DES’ video.

Come join the DES Team!

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

DES is seeking an experienced and highly motivated individual to join our team as a Rehabilitation Services Technician with the Rehabilitation Services Administration (RSA). This position is responsible for providing potential applicants who have disabilities with a basic overview of Vocational Rehabilitation services, arranging office orientation sessions, and may complete initial interviews. This position works closely with clients to inform them of appointments, assist them in contacting and working with vendors and showing clients how to utilize community services.

This position will serve in a hybrid work environment.

This position may be available for remote work within Arizona (minimum 2 days per week in the office/hoteling).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

• Assist the counselor by performing various case management activities. Work as a team with the counselor to assist the client throughout the process.
• Interview applicants and document client self-report of disability, socio-economic information, medical/psychological concerns, and general disability related information.
• Maintain client case files to ensure all information is up to date.
• Provide resource and referral information to the client to community organizations, private agencies, institutions, inter/intra agency groups, and other social services.
• Correspond with the client to inform and remind them of appointments for assessments, counselor appointments, and request documentation.
• Provide information about Rehabilitation Services Administration programs.

• Knowledge of Federal and State laws and regulations regarding provision of Vocational Rehabilitation services to individuals with disabilities.
• Knowledge of guidelines and best practices of the Vocational Rehabilitation program.
• Knowledge of disabilities, general knowledge of disabling medical conditions, and available community resources.
• Knowledge of various computer software programs, to include Microsoft Office Suite, Google Suite, internet applications, and email.
• Ability to provide support to manage caseloads.
• Data entry and maintain up-to-date progress notes.
• Written and verbal communication.
• Ability to establish and maintain effective working relationships.
• Ability to prioritize, assign, and review work.
• Ability to research and prepare letters for the Vocational Rehabilitation Counselor’s signature.

• Experience working with persons with…