Registrar - Patient Registration HSD

Position: Registrar - Patient Registration HSD - FT - Day
Position Status:

Full time

Shift: 12 Hour Day Shift (United States of America)
Hours per week:36
* High School Diploma / GED Required Experience Qualifications
* 1 year Experience in customer service. Required
* Experience in a healthcare setting. Preferred

Skills and Abilities

* Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Preferred proficiency)
* Identifying problems and reviewing related information to develop and evaluate options and implement solutions. (Preferred proficiency)
* Able to learn and understand basic medical terminology used in the department. (Preferred proficiency)
What you will do
* Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.
* Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents.
* Complete check-in and admission functions based on service area.
* Complete financial discussions including providing patient estimates and payment collections.
* Validate patient identity and apply patient safety armbands.
* Assist patients in completing state required documentation and database entry based on service area.
* Answer department phone, answer questions or transfer caller to appropriate area as needed.
* Provide and explain all required handouts as appropriate.
* Complete basic real time eligibility insurance validation.
* Escort patients to treatment area.
* Complete various clerical and office duties as required based on service area.
* Correct system registration level edits in a timely manner.
* Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers.

Required for All Jobs
* Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
* Performs other duties as assigned

Patient Facing Options
* Position is Patient Facing Remote Work Guidelines
* Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
* Stable access to electricity and a minimum of 25mb upload and internet speed.
* Dedicate full attention to the job duties and communication with others during working hours.
* Adhere to break and attendance schedules agreed upon with supervisor.
* Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability
* On-Site;
No Remote Scope
* No Supervisory Responsibility
* No Budget Responsibility No Budget Responsibility Physical Demands
* Balancing:
Occasionally 1-3 Hours
* Carrying:
Occasionally 1-3 Hours
* Climbing (Stairs):
Rarely less than 1 hour
* Crawling:
Rarely less than 1 hour
* Crouching:
Rarely less than 1 hour
* Eye/Hand/Foot Coordination:
Frequently 3-5 Hours
* Feeling:
Rarely less than 1 hour
* Grasping (Fine Motor):
Frequently 3-5 Hours
* Grasping (Gross Hand):
Occasionally 1-3 Hours
* Handling:
Occasionally 1-3 Hours
* Hearing:
Occasionally 1-3 Hours
* Kneeling:
Rarely less than 1 hour
* Lifting:
Occasionally 1-3 Hours up to 25 lbs
* Operate Foot Controls:
Rarely less than 1 hour
* Pulling:
Occasionally 1-3 Hours up to 25 lbs
* Pushing:
Occasionally 1-3 Hours up to 25 lbs
* Reaching (Forward):
Occasionally 1-3 Hours up to 25 lbs
* Reaching (Overhead):
Occasionally 1-3 Hours up to 25 lbs
* Repetitive Motions:
Frequently 3-5 Hours
* Sitting:
Frequently 3-5 Hours
* Standing:
Occasionally 1-3 Hours
* Stooping:
Rarely less than 1 hour
* Talking:
Occasionally 1-3 Hours
* Walking:
Occasionally 1-3 Hours Physical Demand Comments:  Pulling, pushing, sitting and walking frequency will vary based on service areas.
Working Conditions
* Burn:
Rarely less than 1 hour
* Chemical:
Rarely less than 1 hour
* Combative Patients:
Occasionally 1-3 Hours
* Dusts:
Rarely less than 1 hour
* Electrical:
Rarely less than 1 hour
* Explosive:
Rarely less than 1 hour
* Extreme Temperatures:
Rarely less than 1 hour
* Infectious Diseases:
Occasionally 1-3 Hours
* Mechanical:
Rarely less than 1 hour
* Needle Stick:
Rarely less than 1 hour
* Noise/Sounds:
Occasionally 1-3 Hours
* Other Atmospheric

Conditions:

Rarely less than 1 hour
* Poor Ventilation, Fumes…