Program Implementation Manager, Clinical Studies

** Overview*
* Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today's biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an opportunity for
** Program Implementation Manager, Clinical Studies.
** This position can be home-based.

** This is a full-time, benefits eligible, grant funded opportunity. Current funding will expire on August 1, 2026.*
* This individual will be responsible for the day-to-day recruitment, consultation, and project management of activities for various cardiovascular clinical studies. This person will identify, build, nurture, and maintain relationships to recruit participating sites and patients to achieve program goals. Building on established relationships with hospitals, health systems and clinics, this role will provide in-depth process and quality improvement consultation including individual site support, facilitation of educational opportunities, intervention tracking, and process mapping.

This person will be responsible for assisting with recruitment, onboarding, site and patient retention, and related activities to ensure excellence and attention to detail throughout the site management process. Additionally, this person will be responsible for daily operations related to meeting project deliverables.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on Linked In, Instagram, Facebook, X, and s.

** Responsibilities*
* This role will regularly collaborate closely with physician leadership, C-suite leadership, and site clinical and research teams, so should have experience working with these roles. Thie role also requires the individual to function and drive work independently with minimal supervision, have positive relationship cultivation skills, strong project management skills and be results-oriented.

+ Leverage available data to identify and develop pipeline of prospective hospitals and associated clinics for clinical trial patient referrals in a variety of Cardiovascular Diseases (CVD) trials. Cultivate and manage relationships to achieve program goals.

+ Oversee and coordinate the full site activation lifecycle, including trial site contracting, regulatory onboarding, and required documentation.

+ Prospect new hospitals and associated clinics by working with established customers, routinely reviewing their data, consulting on identification of patients and clearly conveying the referral process to all involved site staff,

+ Serve as main account manager of participating sites. Onboard and train participating sites, providing education on protocol requirements, data collection, reporting expectations, and regulatory obligations; manage and consult sites on both site-level and system-level responsibilities.

+ Ensure accuracy in information collected and oversee ongoing regulatory compliance and monitoring activities across trial sites, including internal tracking, regulatory documentation, and information shared with stakeholders.

+ Routinely meet with and visit sites to boost patient referrals, focusing on gaining a deep understanding of care pathways and optimizing workflows.

+ Lead and manage patient recruitment, enrollment, and retention strategies across trial sites, including outreach, screening, follow-up operations, and proactive troubleshooting of barriers; monitor performance and provide regular progress updates to trial leadership.

+ Serve as the primary patient liaison throughout the clinical trial lifecycle, addressing barriers to participation, supporting long-term engagement, and sharing actionable insights with leadership to enhance patient experience and study outcomes.

+ Assess each site's clinical research team's patient recruitment and retention success and offer suggestions for process improvement.

+ Develop and deliver education toolkit and training materials to trial hospitals, field staff and other departments, ensuring you are always providing tangible solutions to overcome their evolving barrier(s.

+ Establish and conduct related data monitoring activities including patient volume, referral tracking, data entry, engagement, data completion, data quality and patient and clinician barriers.

+ Develop and deliver site and…