Access Specialist- Remote; reside in IL, WI or IA

Access Specialist – Remote (must reside in IL, WI or IA)

Position

Purpose:

Participate as a team member in the delivery of addictions treatment services to patients and their families and facilitate the issues of recovery into their daily living situations. Provide continuity of Access program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Complete clinical screenings to determine level of care needed.

Job Requirements:

• Bachelor’s Degree
• CADC or obtain within 24 months
• Two years addiction treatment experience preferred
• Demonstrated clinical competency in documentation
• Adequate written skills to accurately complete required documentation within the time frames prescribed

Essential Responsibilities:

• Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
• Assist in fielding, screening, and triaging inquiry calls.
• Educate callers on Rosecrance and engage clients presenting as clinically appropriate.
• Work with Community Relations team and/or maintain knowledge of community, school and recovery resources in order to make appropriate interagency referrals as required.
• Schedule Access screenings with potential clients and their significant others.
• Formulate initial diagnostic impression and appropriate recommendations at inquiry and assessment level.
• Provide case management to assigned patients.
• Utilize intervention skills as required to place the patient in the appropriate level of treatment services.
• Provide networking, linkage and follow‑up with referral sources.
• Work with the treatment team to develop the individual treatment plan and assist the patients with treatment plan objectives.
• Document information in the patient service records consistent with laws, rules and regulations.
• Assume on‑call responsibilities as scheduled or when necessary.
• Provide centralized diagnostic assessments that include computerized social histories, mental status, presenting problem, diagnosis and treatment needs.
• Serve as a member of the Access Team and participate in all team meetings and activities.
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, patients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by management.

Job Type: Full‑time

Pay: Bachelor's starting pay $22.50/hour

Schedule: 10 hour shifts

• Schedule:
  
  Friday‑Monday (Fri, Sat and Sun 8a‑6:30p; Mon 9a‑7:30p)

Work Location: Remote

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on‑site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence‑based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ.

We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose‑driven community of opportunity and hope.

We maintain a zero‑tolerance drug‑free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and…