Clinical Care Partner Richmond Road

Clinical Care Partner

As a Clinical Care Partner, you will provide high-quality clinical care coordination, intake and health liaison services across aged care programs. This role focuses on empowering clients to manage their health and well-being, promoting self-management, and ensuring culturally sensitive, customer‑centred care. Working collaboratively with clients, clinical teams, and operations staff, you’ll deliver best practice care in line with funding and service agreements.

• Fulltime permanent role.
• Based at Park Holme or Elizabeth, with the opportunity to work from home some days.
• Monday to Friday, 8:00 am – 4:00 pm or 9:00 am – 5:00 pm.
• Competitive hourly rate + super.
• Up to $18,550 tax‑free salary packaging options.
• Everyday discounts, including discounted vouchers for Coles, Woolworths, Amazon, Myer, The Good Guys and more.
• Enhance your clinical skills and support a diverse range of clients in their homes.
• Extensive orientation and on‑the‑job training.
• Comprehensive health and wellbeing resources and support.

You bring compassion, clinical expertise, and a commitment to empowering clients to live their best lives. Along with a current AHPRA registration as a Registered Nurse, you’ll have:

• Tertiary qualification in a health‑related discipline.
• Experience in aged care or community health, with strong understanding of clinical and operational risk management.
• Excellent communication and interpersonal skills, with ability to build strong relationships within multidisciplinary teams.
• Proven ability to manage caseloads independently, meet deadlines, and demonstrate strong organisational and analytical skills.
• Strong computer skills and ability to manage documentation effectively.
• Leadership skills with a strong focus on team building, communication and change management.
• Ability to thrive in a fast‑paced environment and solve problems effectively.

• Deliver high‑quality clinical care coordination services within the funding and resources available, including assessment, care planning, referrals, and health education.
• Liaise with healthcare providers and stakeholders to ensure coordinated and effective care for customers.
• Monitor and review customer outcomes, providing timely follow‑up and feedback to relevant teams.
• Maintain accurate and confidential records in line with organisational and legislative standards.
• Collaborate with clinical and operational teams to ensure quality outcomes.
• Provide clinical advice and oversight for complex cases, ensuring best practice care.
• Contribute to continuous improvement initiatives and compliance with aged care standards and governance frameworks.
• Provide education and guidance to clients and families, promoting choice, autonomy, and wellness.

Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It’s a team effort. Best Care is care that is safe, personal, connected and effective.

We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility.

As a not for profit organisation, we re‑invest our funds into research and developing innovative models of care to set the industry benchmark for the provision of the best care in the home.

We’ll also provide you with opportunities to help you develop and grow in your career, with training and education programmes to help you achieve your goals.

To submit your application, click ‘Apply’.

At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.

Kindly note that we do not accept applications via email. Unsolicited applications from agencies will not be accepted. We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.