Medical Content Development Specialist

Location: Via Milano

THE POSITION
Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical biopharmaceutical medical device and digital therapeutic products by providing timely scientifically balanced evidence based non-promotional information in response to unsolicited requests from healthcare professionals patients caregivers and payers.
An important aspect of medical information is developing managing and providing impactful medical response documents. This position is responsible for medical content development-related client engagements. This role requires medical information and medical content experience and knowledge including excellent communication skills (both verbal and written). The role is home office based (full-time position) and the eligible candidates must hold a valid work permit in the European Union or the UK.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Plays an essential role supporting Manager Medical Content Development on content development-related engagements for integrated and complete commercialization deals as well as for clients who require medical information or medical affairs consulting services outside of EVERSANAs complete commercialization partnerships.
Writes and creates medical and scientific content related to Medical Affairs Medical Information and Medical Communications including but not limited to Scientific Response Documents (SRD) Frequently Asked Question (FAQ) documents Slide Sets Abstracts Posters Education and Training materials and others for potential clients.
Drives the client document development process from gathering materials and developing scientifically rigorous content to facilitating document review and discussions at medical legal regulatory (MLR) review meetings.
Works with EVERSANA and / or client-provided document management technology platforms (i.e. Veeva Promo Mats / Med Comms etc.) as content owner when appropriate uploading documents providing reference anchoring and annotations as required.
May be called up to perform scientific data fact checking for documents in support of medical reviewers participating in MLR teams.
Collaborates with Manager Medical Content Development and contributes to discussions on strategy tactical execution and communication approaches for assigned projects.
Participates in key client meetings as assigned.
Supports preparation of thought leadership articles newsletter publications congress presentations slides and blogs related to the medical content services and practices.
Supports creating / updating the SOPs checklists templates style guides and guidance documents as necessary.
Mentoring and coaching team members. Support hiring and onboarding as necessary.
Stays knowledgeable of industry best practices and supports leadership team in evaluating and implementing new technologies and procedures to improve operational efficiency and quality of materials developed.
Works collaboratively with other medical writers and creative teams across EVERSANA.
All other duties as assigned

EXPECTATIONS OF THE JOB

Responsible to deliver CLIENT DELIGHT
Responsible to identify deploy oversees mentor direct reports and consultants supporting various clients
Responsible to work collaboratively with EVERSANA medical information and medical affairs team and take direction and feedback from management and clients
Responsible to ensure management and compliance with industry standards and codes of practice
Able to work independently to develop high-quality scientifically accurate strategically aligned ethical and compliant medical content
Responsible to proactively flag and manage any quality issues and ensure timely corrective and preventive actions
Travel This position may require business travel and will need to be able to travel up to approximately 10‑15%
Hours Able to work full time and be flexible with work scheduling as required by clients and management.

MINIMUM KNOWLEDGE

SKILLS AND ABILITIES

Education :
Doctorate or Master of Science (MSc) degree in Life Sciences or healthcare or equivalent.
Experience and / or Training : A minimum of 2-year(s) experience in pharmaceutical industry or Medical Information / Medical Communications service provider. Experience developing global medical information materials e.g. scientific response documents (SRDs) frequently asked questions (FAQs) custom response documents (CRDs) etc.
Exceptional written oral interpersonal and presentation skills including the ability to independently interpret and summarize complex results. Ability to establish credibility with a variety of audiences; especially with clients
Ability to effectively interface with all levels of management and staff and to succeed in a matrix team setting while meeting or exceeding timelines.
Proficient editing skills along with expertise in Microsoft Office Acrobat and other applications.
Experience conducting literature searches and working with tools such as Pub Med Ovid Embase etc.
Experience working with…