Senior Insurance Product Project Management

Become a part of our caring community and help us put health first

Humana Healthy Horizons is seeking a motivated, detail-oriented Senior Insurance Product Content Project Management Professional to join our Medicaid Insurance Product Organization. This role offers a unique opportunity to contribute to the mission of a leading healthcare company committed to improving the health and well‑being of the communities it serves.

The Senior Insurance Product Content Project Management Professional creates member communication content for insurance products with a focus on provider directories through research, analysis, content development and project management. The Senior Insurance Product Content Project Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Medicaid Insurance Product Content team’s purpose is to ensure the accurate administration and communication of covered services in our Medicaid health plans.

• Partner with subject matter experts to define and deliver Provider Directories content adherent to contract requirements, RFPs and established processes.
• Develop comprehensive project plans to outline scope, timelines, resources, and deliverables for Provider Directory new builds, monthly reviews, and annual reviews.
• Create and execute project plans and timelines for Medicaid Welcome Kit new implementations, annual refreshes, and ad hoc updates.
• Coordinate and manage the end-to-end project lifecycle, ensuring all states, from initial planning to final delivery, are executed effectively.
• Work with leaders to establish project milestones and ensure project deliverables are met on time and within scope.
• Facilitate regular project meetings, ensure clear communication of progress, action items, updates, and any barriers.
• Communicate project timelines, deliverables, and changes effectively to internal stakeholders. Provide ongoing support to internal stakeholders regarding provider directory content and related inquiries.
• Manage document control processes, ensuring that all versions are properly stored and documented.
• Maintain training and provider directory/welcome kit process documents.
• Work as a liaison with Print Team and Web Team to load provider directories to web, load to OES system and print management.
• Manage ad hoc projects as assigned.

We are a diverse set of highly skilled people with Medicaid subject matter expertise working in an agile, collaborative environment. To achieve our goals, we empower associates to pioneer simplicity and rethink routine. We seek talent with the following attributes:

• Curious – Adept at research to gain comprehensive knowledge.
• Creative – Produce/update materials that we are proud to provide to our members.
• Adaptive - Rapidly learn new knowledge, skills, and behaviors in response to changing circumstances. Organize and execute a plan when a change in direction is necessary.
• Self‑sufficient - Ability to navigate complex situations and independently produce high quality deliverables.
• Consultative – Build/sustain relationships and inform the work of others through actionable, objective insights.
• Strategic – Utilize research, expertise and creativity to outline options, solutions, and opportunities for optimization.

Use your skills to make an impact

• Bachelor’s Degree OR 4+ years in the field of health insurance
• Proven experience in project management - expertise in driving operational efficiencies and management of timelines.
• 2+ years experience of government sponsored health insurance products with a focus on covered and enhanced services (Medicaid and/or Dual Eligible)
• Demonstrated background in marketing, including experience developing and implementing marketing communications, using Adobe
• Highly adept at managing processes from concept to completion ensuring on‑time and on budget results.
• Excellent communication skills to all levels, written, verbal, presentation skills, as well as interpersonal skills.
• Ability to pivot and high level of flexibility.

• Experience in Medicaid policy,…