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Neuropsychiatry Access Navigator

Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75215, USA
Listing for: Biogen, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-01-13
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management, Healthcare Consultant, Health Communications
Salary/Wage Range or Industry Benchmark: 170000 - 234000 USD Yearly USD 170000.00 234000.00 YEAR
Job Description & How to Apply Below
Neuropsychiatry Access Navigator – Central page is loaded## Neuropsychiatry Access Navigator – Central remote type:
Field Based locations:
Dallas, TXtime type:
Full time posted on:
Posted Yesterday job requisition :
REQ
22236
** About This Role
** Biogen is searching for a dynamic and seasoned Access Navigator to join our US Neuropsychiatry Franchise. This role is pivotal for ensuring patient access to our products and a positive customer experience through education on effective script fulfillment  this remote-based, regional scope position, the NAN is the subject matter expert for reimbursement, prior authorizations, coding, pharmacy distribution models, and patient access issues related to administration of therapy by practices treating postpartum depression (i.e., women’s health, perinatal-focused psychiatrists, and PCP offices).Collaborating

closely with the Neuropsych Account Managers (NAMs) and other customer-facing teams as necessary and appropriate, the NAN will strategically educate and support appropriate account stakeholders – i.e., healthcare providers and office staff involved in fulfillment processes – on access and reimbursement and script pull through processes, distribution pathways, specific payer policy requirements, and clinical information when appropriate.
** What You’ll Do
*** Engage and work strategically with account decision-makers, relevant HCPs, and support personnel to deliver educational information that facilitates patient access and reimbursement for PPD therapy.
* Educate stakeholders in key accounts who are involved in the script fulfillment process, with a focus on successful script submission, getting the script to the proper pharmacy, navigating the prior authorization process, and setting fulfillment process expectations with PPD patients.
* Work closely with the account stakeholders to identify potential opportunities to improve fulfillment processes.
* Act as the subject matter expert on all aspects of reimbursement, distribution options, and public and private payer policy coverage determination criteria relevant to specific customer’s practices.
* Collaborate closely with Neuropsych Account Managers (NAMs), Trade, Payer, and Patient Services teams on script fulfillment issues (e.g., Specialty Pharmacy, account access and reimbursement management, etc.) to support pull-through and ensure that issues are resolved in a timely manner.
* Organize and lead virtual as well as in-person access and reimbursement presentations to key account stakeholders, leveraging expert-level acumen on national and local payer payment trends, public and private payer dynamics, and pharmacy benefit reimbursement practices.
* Serve as the regional reimbursement resource for key customer accounts providing both technical and practical advice to avert or resolve reimbursement issues and support patient access across the journey.
* Promote a culture of compliance to ensure that all activities are fully compliant with Company policies and procedures, applicable laws, regulations, and industry standards.
** Who You Are
** You are a strategic thinker and authority in access and reimbursement, with a demonstrated track record of high performance. You have robust expertise in public and private payer policies, prior authorization policies and procedures, specialty pharmacy distribution models, and access pertaining to controlled substances. You are a collaborative, resourceful, and tenacious individual who thrives in fast-paced environments and approaches challenges with creativity and determination.

You have a unique ability to distill complex payer information in a streamlined and digestible manner for your stakeholders.  You put the needs of patients and those who care for them above all else and have a passion for serving them.
** Qualifications
* ** BA/BS required, preferably in one of the following areas:
Business Administration, Communications, Healthcare Management, and Marketing.
* The ideal candidate will have 7+ years of access and reimbursement experience, with a successful track record across field reimbursement, clinical education or pharmaceutical account management of products that…
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