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Medicare Member Advocate : Member Care Specialist

Remote / Online - Candidates ideally in
Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Viva Health Inc.
Remote/Work from Home position
Listed on 2026-01-13
Job specializations:
  • Healthcare
    Health Communications
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Position: Medicare Member Advocate I: Member Care Specialist
A health maintenance organization is seeking a Medicare Member Advocate I to assist members with their coverage questions primarily via telephone. The ideal candidate will have a high school diploma, at least one year of experience in a call center, and excellent communication skills. This role involves documenting member inquiries and grievances, requiring occasional on-site work but also offering work-from-home opportunities.

The package includes competitive hourly pay, a robust incentive plan, and comprehensive health benefits.
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