Community - Services Reviewer

Community - Based Services Reviewer I

State of Utah
, Department of Health & Human Services (DHHS)

The Continuous Quality & Improvement team within the Department of Health & Human Services (DHHS) is looking for a person-centered individual to provide technical assistance and review the quality of services and treatment being provided by contracted providers serving the Department of Health and Human Services across the state.

The Community-Based Services Reviewer performs contract reviews and implements comprehensive reviews of DHHS external services as assigned or mandated. Activities include service quality and program compliance. The reviewer provides technical assistance, in consultation with senior staff, on grants and contracts for contracted providers and reviews federal, state, department and/or division requirements to ensure compliance. Other duties include monitoring and analyzing contractor performance and ensuring proper fiscal control for services.

You will be working with a great team and will also receive great health and retirement benefits along with paid leave and paid time off for holidays. To learn more about the generous State of Utah benefits that start on day one, .

For information on the Department of Health & Human Services, .

Hybrid work eligible:
This position may currently be a hybrid of both in-office and remote work days. Eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason.

• Assisting with determining the scope and objective of reviews/projects.
• Identifying and promoting strengths in provider and clinical practices.
• Gathering input from children, youth, individuals and families regarding services.
• Working with colleagues to obtain information necessary to complete reviews/projects.
• Analyzing and summarizing data.
• Ensuring compliance with applicable laws, rules, and department policies.
• Recognizing existing and potential weaknesses and providing recommendations for improvement.
• Gathering documentation to create work papers necessary to support your review findings.
• Identifying trends in the review process for system improvement.
• Writes clear and concise reports.
• Collaborating with providers and teams to identify how to strengthen services.

• The ability to get along well with people and a high comfort level in constantly communicating with colleagues to share and obtain timely information necessary to complete reviews/projects.
• The ability to recognize problems and potential risks and formulate recommendations for improvement.
• The ability to communicate information and ideas clearly and concisely, both verbally and in writing.
• Excellent interpersonal skills and the ability to obtain quality information from interviews in a non-threatening way.
• Experience assessing or providing guidance on the quality of services.
• Has the ability to work independently, is a self-starter, and has strong organizational skills with the ability to manage own workload to meet required deadlines.

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
• Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating within 30 days of their start date.
• This position may currently be a hybrid of both in-office and remote work days. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion, at any time and for any reason.
• Only applicants selected for an interview will be contacted.
• If offered this position, your employment will be contingent upon passing a background check and review. There will be no cost to you for this check. This check will include fingerprinting, which will be available at various DHHS locations for your convenience. Fingerprinting will be completed prior to your first day of employment. You may review the policy by clicking here.
• DHRM rules apply for promotions and transfers.
• This position requires some statewide travel.

Entry level

Full-time

Other

Government Administration

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