Senior Configuration Professional

Become a part of our caring community and help us put health first

The Senior Configuration Professional work focuses on accessing and configuring an application or system that is integrated with business processes/data and IT infrastructure including building modules, developing tables/reports, and creating complex functions. The Senior Configuration Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Configuration Professional responsibilities can include advising the business, evaluating requests, implementing new features and changes, troubleshooting, resolving testing issues, configuring processes and experiences. integrating, developing interfaces, and maintaining documentation. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Use your skills to make an impact

• 5+ years of experience OR A Bachelor’s degree - Areas of consideration are:
  Product Management, Health Informatics, Business, Computer Science, Engineering, or related
• Strategic thinking and planning capabilities; organized and detail-oriented
• Ability to use appropriate problem solving, research and analysis tools
• Proficient with Data Analysis - Understanding Data and how to interpret and use it
• Demonstrated ability to articulate ideas effectively in both written and oral forms (ability to interact effectively with people at all levels within a team both, internal and external)
• Enthusiasm and motivation are essential; a confident change-agent; strong selling and presentation skills (oral and written)
• Healthcare and Medicare experience
• Experience facilitating with mixed teams, and indirect matrix teams
• Ability to identify gaps in process performance and recommend process improvements
• Ability to work with internal support groups to drive business results
• Ability to successfully pass Epic certification exam, within 60 days of completing training - will require travel as well.

• Working knowledge and experience in Healthcare systems
• Experience in user provisioning
• EPIC analyst certification/accreditations as they related to business functions (utilization management, care management, etc…)
• Previous experience operating in electronic health records (such as Epic, Cerner, etc…)
• Experience building digital capabilities
• Demonstrated ability to develop and lead initiatives with influence
• Possess a strong attention to detail and sound follow up skills
• Results driven
• Ability to manage a project
• Ability to lead project teams and drive implementation
• Knowledge of Humana's internal policies, procedures, and systems

• Travel:
  Willingness to travel up to 25% (annually) for stakeholder engagement and product initiatives. Applicants must also be willing to travel to Wisconsin 3-5 times during their first 60 days of employment for training/certification classes.
• Typical Work Days/
  
  Hours:
  
  Monday – Friday, 8:00 am – 5:00 pm EST or CST with some weekend hours required

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a Hire Vue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question.

You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be…