Associate Safety and Learning Lead - South

Associate Safety and Learning Lead - South

An opportunity has arisen to join NHS Resolutions national Safety and Learning team to support the regional clinical lead in South to support for 12 months or until 31 March 2027, whichever is first.

The successful candidate will gain an in depth understanding of how clinical negligence claims can be used as a catalyst for safety learning and improvement by working with and strengthening existing relationships with health providers across the South as well as building new stakeholder relationships to share claims learning.

The post is a remote role with expectation to work from home and directly with health trusts in and around South locations. Occasional overnight stays to attend team meetings and support national work streams is required.

As the Regional Associate Safety and Learning Lead, you will be responsible for engaging and collaborating with healthcare systems across the South to enhance the understanding and application of safety and learning. Working closely with regional stakeholders, you will provide tailored support to member organizations, leveraging your clinical expertise to reduce claims and improve safety profiles.

Your work will have a focus on patient and staff safety to work at the interface between NHSR, members, patient representatives, other Arms Length Bodies (ALBs) and the NHS in:

• Supporting the delivery of a safety and learning service for external stakeholders.
• Collaborating with partner organisations to share insights on claims‑related safety issues.
• Providing clinically focused support to members in relation to their claims or safety profiles and improve safety cultures.
• Developing and sharing innovative learning materials and best practice tools.
• Leading efforts to embed a culture of clinical safety and continuous learning across healthcare systems.
• This role offers a unique opportunity to shape safety and learning strategies while making a tangible impact on the quality of care provided by NHS member organizations.

NHS Resolution is a not-for-profit arms length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.

NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care.

What we’re looking for

• Masters or equivalent training and experience in leadership, quality, human factors, patient safety or similar area of expertise.
• Candidates must have a professional clinical registration. We encourage applications from candidates with medical/nursing/AHP background, GMC/NMC/HCPC registration to complement our multidisciplinary team.
• Ability to work with multiple stakeholders across organisations
• Programme and project management skills
• Previous NHS and patient safety experience
• Experience of changing behaviour and practice within and across organisations using campaign and/or social movement principles
• Knowledge of the contribution of human factors to patient safety
• Knowledge and understanding of the links between patient safety and a learning culture
• Knowledge of implementation, improvement, social movement and campaign methodologies

What we offer in return

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Collaborative and innovative work environment.
• Work in a progressive environment towards data-driven strategies.
• A commitment to diversity, equality, and inclusion.
• Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave.
• Commitment to support individuals in having a work and life balance, offering flexible working arrangements.

When joining the NHS family, there are a wealth of savings, discounts and support you will be able to access.

• 24 hours employee assistance programme from Health Assured (EAP)
• Eye care vouchers for Specsavers.
• Blue Light card, a discount service for the emergency…