Patient Pathway Co-ordinator - Haematology
Sutton-in-Ashfield, Nottinghamshire, NG17, England, UK
Listed on 2026-01-14
-
Healthcare
Healthcare Administration, Healthcare Management
Patient Pathway Co-ordinator – Haematology
Closing date is 19 January 2026
Are you highly organised, people-focused and motivated by making a real difference to patient care? Join our team as a Patient Pathway Co-ordinator and play a vital role in shaping every patient's hospital experience at King's Mill Hospital and Newark Hospital.
In this fast-paced and rewarding role, you'll be at the heart of the patient journey -- coordinating care from first referral through to discharge. Acting as the key point of contact for patients, consultants and clinical teams, you'll ensure appointments, clinics and treatments are planned seamlessly, waiting times are actively managed, and patients feel informed, supported and confident at every stage.
No two days are the same. You'll work closely with Consultant teams to manage clinics and theatre schedules, monitor patient pathways against national targets, resolve issues proactively and keep everything running smoothly behind the scenes. Your attention to detail, strong IT skills and excellent communication will help deliver outstanding patient experiences while supporting the Trust to meet performance standards.
This role is perfect for someone who thrives on responsibility, enjoys working as part of a supportive team and takes pride in delivering high‑quality service. If you're looking for a role where your organisational skills, initiative and compassion truly matter — and where you can see the impact of your work every day — we'd love to hear from you.
Main duties of the jobAbout us
We are an award‑winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community health care services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and aim to ensure every patient is treated as we would want a member of our own family to receive. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for one another. We believe that we are truly a clinically‑led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as "outstanding" for care and our King's Mill Hospital as the only "outstanding" NHS‑run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs -
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Person Specification Knowledge- Computer literate, with experience of using a keyboard with a high level of accuracy.
- Knowledge of NHS or service provider in general.
- Thorough knowledge of healthcare or other administrative systems and processes.
- Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications.
- Experience of using a full range of IT/Patient data systems.
- Confidentiality and Data Protection.
- Health and Safety.
- Equality and diversity.
- Sound office clerical background providing knowledge of relevant procedures.
- Experience of using a full range of IT/Patient data systems – as applicable to speciality.
- Good general education with GCSE English at grade C or above or equivalent qualification / experience.
- RSA II (or equivalent).
- Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR).
- NVQ in Customer Care.
- Institute of Health Records & Information.
- European Computer Driving Licence.
- Shorthand speeds of 80 wpm.
- On the job training.
- Supervisory training.
- Experience of managing health & safety issues.
- Quality customer care.
- Some experience providing required NHS knowledge and qualification equivalences if necessary.
- Experience of supervising staff.
- Regular attendance and willingness to work flexible hours as necessary.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer nameSherwood Forest Hospitals NHS Foundation Trust
Full-time,Part-time,Job share,Flexible working
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