Field Community Health Worker- Southeastern Missouri -Cape Girardeau, Scott, Stoddard

About United Healthcare

At United Healthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Field Based Community Health Worker is responsible for assessment, planning and implementing care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care. They also identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services, and manage the care plan throughout the continuum of care as a single point of contact for the member.

As a Field Based Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. The coordinator also addresses social determinants of health such as transportation, housing, and food access.

Monday through Friday any 8‑hour shift to be determined by the hiring manager between the hours of 8 am to 5 pm. This position is a field‑based position with a home‑based office. You will work from home when not in the field.

Southeastern Missouri – Cape Girardeau, Scott, Stoddard and surrounding communities in Missouri. Local travel up to 50% and mileage is reimbursed at current government rate. If you reside in Southeastern Missouri – Cape Girardeau, Scott, Stoddard and surrounding communities
, you'll enjoy the flexibility to telecommute
* as you take on some tough challenges.

• Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care
• Utilize both company and community‑based resources to establish a safe and effective case management plan for members
• Collaborate with patient, family, and healthcare providers
• Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services
• Communicate with all stakeholders the required health‑related information to ensure quality coordinated care and services are provided expeditiously to all members
• Partner with care team (community, providers, internal staff)
• Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team
• Document all member assessments, care plan and referrals provided
• You'll need to be flexible, adaptable and, above all, patient in all types of situations
• Engage members either face to face or telephonically
• Help member set person‑centered SMART goals and develop a care plan to achieve those goals with regular follow up calls and ongoing documentation of progress toward goals met
• Adhere to detailed, specific documentation requirements in the member's health record
• Proactively engage the member to manage their own health and healthcare using Motivational Interviewing Skills
• Provide member education on community resources and benefits
• Utilize strong skill sets of managing multiple tasks at a time, being self‑motivated, driven toward quality results, managing time well, being very detailed oriented and organized, work well in a team and on your own, and ability to manage multiple deadlines
• Knowledge and continued learning of community cultures and values
• Performs other duties as assigned

What are the reasons to consider working for United Health Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or…