HART Senior Support Worker; nights

Organisation: Leicestershire County Council

Work Location: Room 700 Rutland Building, County Hall, Leicester Road Glenfield LE3 8RA
.

Worker Category: Hybrid Worker – shift worker – 365 days a year including weekends, evenings, and Bank Holidays.

Salary: £ per hour (pro rata for part‑time)

Working Hours: 1 x 31.5 hours per week

Contract Type: Permanent

Closing Date: 31st October 2025

Interview Date(s): TBC

This role does not meet the eligibility requirements for new visa sponsorship applications; you must already have the right to work in the UK.

• Opportunities to join a very good Local Government Pension Scheme
• Opportunities to progress within a large public sector organisation
• Extensive training and development opportunities
• Generous annual leave entitlement
• Access to staff wellbeing & counselling service
• Discounted local gym membership
• 94% of staff say they are a good employer

The HART service delivers several care & support offers under its registration as a domiciliary care service, including reablement, homecare support, and short‑term crisis support. The role involves providing overnight triage and response, delivering short‑term support, undertaking risk assessments and first visits, and managing emergency situations.

• Provide an overnight (10:30 pm – 7:30 am) triage and response service.
• Deliver short‑term support to people with disabilities, frailty or recovery needs.
• Undertake risk assessments and first visits to individuals who use the service.
• Respond to emergencies, coordinate with doctors or ambulance services, and record incidents.

• Act as the main contact point for the service between 10:30 pm and 7:30 am.
• Provide direct service‑user support, including personal care, moving and handling, and medication administration.
• Complete and maintain accurate records for risk assessments, medicine administration, catheter care, and other delegated tasks.
• Maintain high standards of administrative procedures and documentation to evidence delivery of the service.

• Work shifts between 10 pm and 7 am, including alternate weekends.
• Eligible for DBS enhanced check under the Rehabilitation of Offenders Act 1974.
• Ability and willingness to travel and work from various locations across the County.

• NVQ Level 2 or equivalent qualification in a relevant field, or equivalent experience working with adults in a social care setting.
• Experience working with other agencies or in a multi‑agency environment.
• Knowledge of working with people from minority cultures or groups; commitment to equal opportunities and anti‑discrimination practices.
• Ability to assist with moving and handling of service‑users.
• Strong written and oral communication, negotiation and persuasion skills.
• Ability to prioritise across competing demands and meet deadlines.
• Understanding of the Council’s Adult Social Care strategies, relevant regulations, legislation and service frameworks.

• Ability to work flexible hours on a rota basis between 10:30 pm and 7:30 am, 365 days a year, including weekends, evenings and Bank Holidays.
• Must have access to a vehicle at all times.
• Must respect confidentiality, follow universal precautions and maintain infection control.
• Commitment to equality, diversity and inclusion.
• Reasonable adjustments will be considered for applicants with a disability.

We support employees in balancing work with personal commitments. Please contact Jane Wesson, HART Recruitment & Quality Manager, to discuss flexible working options such as term‑time hours, part‑time, compressed hours, flexible start and finish times, or home/remote working.

Leicestershire County Council is an inclusive organisation that welcomes applications from all backgrounds, especially people from ethnically diverse, LGBTQ+ communities and people with disabilities. Applicants who meet the criteria in the About You section will be offered an interview under the Disability Confident Employer Scheme.

Apply by clicking “Apply Now” and upload a supporting statement explaining how you meet the requirements.

We reserve the right to close this vacancy early if we receive sufficient applications, so submit as early as possible. Previous applicants need not apply.

Jane Wesson – HART Recruitment & Quality Manager
Telephone: (Dir line)