Community Health Worker - Remote in Wisconsin

At United Healthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start  
** Caring. Connecting. Growing together.*
* The  
** Community Health Worker
** is responsible for assessment, planning and implementing care strategies that are individualized by members and directed toward the most appropriate, least restrictive level of care. They also Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services, and manage the care plan throughout the continuum of care as a single point of contact for the member.

As a  
** Community Health Worker**  (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. The coordinator also addresses social determinant of health such as transportation, housing, and food access. In this role, you will assess and coordinate care on behalf of SSI (aged, blind, or disabled) patients.

Your experience in a health care environment will be essential in relaying the pertinent information about the members' needs and advocating for the best possible care available. At times, your patience may be challenged. But in the end, your confidence, decisiveness, and perseverance will help you positively impact our members' lives and ensure more positive outcomes for all.

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* Schedule:

*
* Schedule:

Monday through Friday 8:00am to 5:00pm CST.

If you are located in  
** Wisconsin** , you will enjoy the flexibility to telecommute
* as you take on some tough challenges.

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* Primary Responsibilities:

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* + Engages members primarily over the phone to discuss their health

+ Create a positive experience and relationship with the members

+ Proactively engage the members to manage their own health and healthcare

+ Support the members to improve their well-being by staying out of the hospital, and attend regular visits to their primary physician, via education, clinical resources, and/or membership follow-up

+ Support the member to ensure pick-up of their prescriptions by providing education, quality compliance, and membership follow-up

+ Provide member education on community resources and benefits

+ Listen actively, communicate with empathy and gather information in a respectful manner

+ Conduct outreach to encourage participation in health-related programs, services, and/or providers

+ Use methods that promote learning and positive behavior change

+ Use a variety of interactive teaching and coaching methods for different learning styles

+ Prepare and distribute education materials and present at community events

+ Performs all other related duties as assigned

** What are the reasons to consider working for United Health Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:*
* + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

+ 401(k) Savings Plan, Employee Stock Purchase Plan

+

Education Reimbursement

+ Employee Discounts

+ Employee Assistance Program

+ Employee Referral Bonus Program

+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

+ More information can be downloaded at:  (Use the "Apply for this Job" box below)./uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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* Required Qualifications:

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* + High School Diploma/GED (or higher)

+ 1+ years of clinical or case management experience

+ Intermediate level of proficiency with computers and Microsoft Office (Word, Excel, and Outlook)

+ Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information and live in a location that can receive a United Health Group approved high-speed internet connection or leverage an existing high-speed internet service

+ Ability to work a shift between the hours of 8:00 am - 5:00 pm CST

+ Must reside in the state of Wisconsin

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* Preferred Qualifications:

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* + Community Health Worker (CHW) Accreditation

+ 1+ years of experience with knowledge of the resources available, culture, and values in the community

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Experience with electronic charting

+ Knowledge of Medicaid/Medicare population

+ Knowledge and/or experience with…