Community & External Councils Lead

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

The Community & External Councils Lead is a trusted institutional bridge between Genentech and the communities most impacted by health disparities. Operating within the External Engagement pillar of the Population Health CoE, this individual designs and sustains external council structures, including the Advancing Inclusive Research (AIR) External Council, and leads culturally grounded engagement strategies that ensure community voices inform every stage of Genentech’s research, clinical development, and population health planning.

Reporting to the External Engagement Head, this role is responsible for orchestrating convenings, managing grassroots relationships, and translating lived experiences into enterprise guidance that shapes protocol design, site strategy, and inclusive commercialization. This individual acts as a steward of trust, working closely with industry key opinion leaders, community organizations and advocates, e.g., Promotores de Salud, and influential local leaders, including faith and business leaders, to support the execution of Genentech’s Population Health goals and strategy, and ensure engagement is authentic, bidirectional, and durable.

The role is critical in embedding community insight into Genentech’s strategic decision-making and building a feedback loop that reflects not only what is heard but what is changed. By championing cultural fluency, relational accountability, and transparency, this leader ensures Genentech’s community partnerships are not performative but transformative.

• Convene and manage the AIR External Council in partnership with Population Science, engaging clinical research leaders and patient advocates to guide inclusive research, and leverage council member insights year-round to inform internal projects and communications.
• Optimize the council's design, cadence, and effectiveness by analyzing engagement data, including participation, satisfaction, and impact.

• Build and maintain relationships with trusted community stakeholders to gather compelling real-world patient stories.
• Design and implement outreach and follow-up protocols that foster respectful, enduring dialogue with historically underserved communities.
• Develop and implement strategies for engaging and building strong relationships with optimal community organizations and advocates that align with Genentech’s strategic priorities and Population Health outcomes.

• Synthesize qualitative insights from AIR External Councils and community engagements into actionable recommendations for study protocols, site strategies, patient education, and narrative development, structurally integrating lived experience and community voice as a foundational input to enterprise decisions.

• Serve as an orchestrator by partnering with internal cross-functional teams (e.g., R&D, Medical Affairs, Patient Advocacy) to embed community-derived insights into program planning and execution, ensuring all action plans align with company strategy.
• Define and implement approaches to measure the impact of community partnerships, regularly engaging with external partners and internal functional teams to ensure expectations and outcomes are met.

• Bachelor’s degree in Public Health, Social Work, Community Health, or a related field.
• 8–10 years of experience in community engagement, population health, or patient advocacy roles.
• Demonstrated experience working with culturally rooted leadership networks.
• Expertise in culturally competent outreach and facilitation strategies.
• Strong cross-functional collaboration skills and ability to translate community insights into actionable strategies.
• Comfort with synthesizing qualitative data and applying it to programmatic planning.