Outreach Home Visit Specialist - Entry Level

Bilingual Outreach Home Visit Specialist - Entry Level

Base pay range: $31,500.00/yr - $39,500.00/yr

Wider Circle is seeking a Bilingual Home Visit Associate to join our team and play a key role in our program. The successful candidate will establish trust with our members by conducting one‑on‑one home visits to provide important information for navigating their health plan, understanding medical conditions, and selecting suitable medical providers and connecting them to needed resources in their community and engaging in life more fully.

If you are passionate about serving your community and making connections, join us in our movement to address healthcare inequity.

At Wider Circle, we connect neighbors for better health. Wider Circle's groundbreaking Connect for Life® program brings neighbors together in‑person and online for health, wellness, and social activities that improve mental and physical health. We create webs of community circles by employing local and culturally competent engagement specialists whose hand‑on‑hand approach to forming trusted circles is informed by a sophisticated analytics platform.

We are on a mission to make the world a better place for older adults and disadvantaged communities.

• Visit members in their homes to review benefits and provide an overview of resources available through their health plan
• Encourage members to participate in our events for ECM and other social activities to promote their health, wellness, stay up to date with the latest health care offerings, and help them make new friends
• Connect and engage with members in person to establish trust and cultivate meaningful relationships in our communities
• Help members schedule initial primary care visits and complete annual wellness assessments and establish care with their care manager to obtain needed medical care and follow‑up
• Model appropriate discipline techniques and positive self‑esteem‑building behaviors when working with members
• Connect with prospective members and develop individualized plans to keep them engaged in their health care and the Enhanced Care Management Program
• Help identify members who are natural leaders and invite them to serve as Wider Circle Ambassadors
• Serve as an advocate for members, connecting them to their health plans and each other
• Create partnerships with local community‑based organizations to bring additional services to our members' attention

• Passion for helping people, highly attuned to the needs of others, and comfortable discussing sensitive topics
• Relevant community outreach, teaching, facilitation, or volunteer experience; healthcare experience and canvassing experience are a plus
• High school diploma or GED and a certified Community Health Worker
• Excellent presentation and communication skills, both written and verbal, and comfortable speaking one‑on‑one and to larger groups
• Outgoing personality, unwavering, positive attitude, and ability to engage with others in person and via video conference or phone
• A love for building relationships and networking and a knack for motivating and influencing different types of people
• Great at organizing, prioritizing, and following through on commitments; thrive when everything is in the right place, all required paperwork is complete, and tasks are checked off the list
• Strong memory and ability to follow company protocols and recommendations to deliver appropriate messaging while interacting with members
• Strong moral code and trust to handle sensitive and confidential matters
• Strong computer skills and ability to navigate web‑based and app‑based systems
• Can work independently in a remote work environment with little oversight
• Reliable transportation and comfortable traveling to members' homes each day
• Flexible schedule and can work outside regular business hours when necessary
• Comfortable working outdoors, walking, and standing for long periods
• Committed to a drug‑free workplace and ready for pre‑employment substance abuse testing and background checks
• Fluent in English and Spanish

• MA, CNA, CNAT, Social Work Experience

• Starting at $23‑24 hourly, commensurate with…