Pharmacy Tech Support Call Center Rep; Work from Home

Employer Industry: Healthcare and Life Sciences

Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time role with the employer
- Work remotely from anywhere in the continental U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on patient access to therapies
- Diverse corporate culture promoting inclusiveness and teamwork

What to Expect (Job Responsibilities):
- Provide initial support for customer requests via telephone, email, fax, or other available means of contact
- Quickly assess user issues and provide first-level support for problem resolution
- Document information specific to resolutions and escalate unresolved issues to the appropriate area
- Recognize operational challenges and suggest recommendations to management as necessary
- Work 40 hours per week under moderate supervision with multiple shift options available

What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Call center experience required (3+ years preferred)
- Bi-lingual (English/Spanish)

How to Stand Out (Preferred Qualifications):
- Experience in medical claim processing is a plus

#Healthcare #Remote Work #Customer Support #Pharmacy Technician #Career Opportunity