Revenue Recovery Specialist; remote

Revenue Recovery Specialist (remote)

This is a remote position open to any qualified applicant in the United States.

In this role, you will work under the general supervision of the Director of Managed Care, Credentialing, and Denial Prevention. You will perform advanced-level tasks related to healthcare payer claim line underpayments. Excellent written and verbal communication skills, proficiency in MS Excel, and familiarity with payer portals are essential.

• Utilizing the Advanced Reimbursement Analysis (ARM) tool to identify, track, and trend underpayments.
• Possessing a basic understanding of the entire RCM process.
• Maintaining a comprehensive knowledge of HCPCS/ICD/CPT coding and specific carrier requirements.
• Identifying trends and patterns to better resolve accounts and generate bulk payments.
• Recognizing problems or trends and providing suggestions for resolutions.
• Demonstrating strong knowledge of medical terminology, CPT codes, modifiers, and diagnosis codes.
• Analyzing claim lines to identify contractual underpayments or billing errors.
• Resolving underpaid claims from various payer products, including HMO, PPO, Medicaid, Medicare, and Workers’ Compensation.
• Articulating contract provisions to representatives from healthcare payer companies and government agencies.
• Contacting payer via phone, portal, or written correspondence to initiate payment requests.
• Performing appropriate follow-up with payers and gaining commitment for payment.
• Escalating lack of response or payment within the payer organization as appropriate.
• Identifying and communicating contract interpretation issues and language discrepancies to leadership.
• Identifying payer trends and communicating them to the supervisor for further action or escalation.
• Serving as a subject matter expert in the payer contract dispute resolution process.

• High school diploma or GED is required.
• RCM experience needed 3-5 years.
• Healthcare Collections experience 3-5 years.
• Excel knowledge – Pivot tables.

Applications will be accepted until January 21, 2026.

The annual salary for this position is between $50,000 – $55,000, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting.

Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.