Patient Access Representative - REMOTE Reside in FL

In This Role You Will

Be responsible for scheduling appointments for all FOI patients in an accurate, professional manner.

• Register all new patients in the computer system by obtaining patient demographics and insurance information.
• Schedule appointments according to patient need and physician protocol.
• Handle requests for add‑on appointments immediately according to physician protocols.
• Update established patients' insurance as needed.
• Verify all established patients' personal information and insurance information as needed.
• Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute.
• All other duties as assigned.

• High School Diploma.
• 2‑year experience in a medical environment.
• Excellent customer service and communication skills.
• Able to multi‑task and handle a high volume of calls.
• Intermediate data entry skills.

• High volume call center experience.
• Athena EMR experience.

At FOI our goal is to provide our patients with world‑class orthopedic care. Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI.

We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.

• Full‑time opportunities available, with room for career growth and advancement.
• Excellent job security and stability, to promote an optimal work‑life balance.
• Be part of this dynamic and growing high‑level Clinic Services Team!