RSTM - RSS Team Manager

Job Title & Company

RSTM - RSS Team Manager at Lifemark Health Group.

Base pay range: CA $87,700.00/yr – CA $87,700.00/yr.

Temporary Full-time. Remote;
Work from Home, Western Canada.

Lifemark recognizes the transformative power of work. As a Rehabilitation Service Specialist Team Manager (RSS‑TM) within Partners in Canadian Veterans Rehabilitation Services (PCVRS), you will lead a remote team of Rehabilitation Service Specialists (RSS). You will play a critical role in PCVRS's mission to deliver rehabilitation services to Canadian veterans under VAC’s Rehabilitation Services and Vocational Assistance Program (RSVP), in partnership with WCG Services, making a real difference in the lives of veterans and their families.

PCVRS provides comprehensive rehabilitation‑focused assessment and intervention for Canadian Veterans facing barriers to transition due to service‑related injuries or illness. Using a biopsychosocial spiritual approach, the assessment and intervention services are performed by an interdisciplinary team of clinicians with expertise in complex conditions such as chronic pain, persistent symptoms following head injury, MSK injuries, often with comorbid mental illness and psychosocial barriers to recovery.

• Supports RSS team to ensure timely, high‑quality and Participant‑centered services are provided within service standards.
• Supports the RSS Regional Manager to implement change management processes related to volume fluctuations, performance issues, or changes in policy impacting service delivery.
• Ensures Rehabilitation Plans are progressing and being re‑assessed monthly, pro‑actively problem solving with RSS when plan is not progressing as anticipated.
• Hires team members with appropriate skills and qualifications to perform duties required; participates in recruitment, selection, and training of staff as appropriate.
• Represents the program and builds awareness and commitment among employers and community agencies of the program’s services.
• Conducts direct service work which may include Initial Intake Interviews, development of Rehabilitation Plans, implementation/monitoring of Rehabilitation Plans, and completing some vocational services as appropriate to Team Manager qualifications.

• A current health professional designation, Certified Vocational Rehabilitation Services Professional (CVRP), or a Certified Vocational Rehabilitation Services Professional – Fellow (CVRP‑F).
• Minimum of five (5) years of direct experience in medical, psychosocial, or vocational rehabilitation services (or a combination), including assessments, working with individuals facing health challenges, analyzing assessments, and collaborating within interdisciplinary teams.
• Two (2) or more years of management experience in disability management, case management, or vocational rehabilitation services.
• Employment conditional on obtaining federal Reliability Status security clearance.
• French proficiency an asset.

• Competitive salary.
• Comprehensive and flexible health and dental benefits.
• Ongoing learning and development opportunities.
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork.

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility.

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process.

Mid‑Senior level.

Temporary.

Other.

Wellness and Fitness Services.

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