Quality and Practice Development Lead

Overview

We are pleased to announce an exciting opportunity here at Potens for a Quality & Practice Development Lead to join our national team.

This is a home-based role, working 40 hours per week, with national travel required.

Potens is a values-led organisation supporting adults and children across residential, supported living, domiciliary care and education services. We are committed to delivering high-quality, person-centred support and continuously improving outcomes for the people we support.

In this influential role, you will help shape and embed outstanding practice across the organisation, ensuring quality, innovation and evidence-based approaches remain at the heart of everything we do.

We recognise the dedication and expertise you bring, which is why we offer a comprehensive benefits package that includes, but is not limited to:

• £45,864 salary, plus a generous car allowance of £5,848
• 40 hours per week, home-based, with national travel
• Flexible working arrangements to support work–life balance
• 25 days annual leave, plus bank holidays
• Paid learning and development opportunities to support your professional growth
• Confidential Employee Assistance Programme, available 24/7
• Access to exclusive employee benefits, including savings on shopping, leisure and household expenses
• Monthly recognition awards and Long Service bonuses to celebrate your impact and commitment

• Lead the design and delivery of practice development strategies across the organisation
• Act as a Subject Matter Expert, providing specialist advice on quality and practice within health and social care
• Analyse data, audits and feedback to drive continuous improvement and innovation
• Support operational teams and leaders to strengthen practice, capability and consistency
• Review, develop and maintain policies, procedures and practice guidance
• Champion best practice and share learning and innovation across Potens
• Produce clear, high-quality reports and insights to support strategic decision-making

• You are passionate about quality, practice excellence and making a real difference in health and social care
• You are values-led, analytical and confident influencing at all levels of an organisation
• You have strong experience in quality, practice development or service improvement
• You are confident using data and evidence to inform decisions and drive improvement
• You are collaborative, adaptable and motivated, with a strong sense of professional integrity

For an informal chat about this role, please contact our Head of Quality and Service Development, Carol Toner.

We are a national provider of health, social and education services with over 30 years’ experience. Our colleagues are at the heart of everything we do, delivering high-quality care and support to adults and children across the UK.

Our teams are purposeful, positive and progressive - united by a shared mission to empower the people we support to have a voice, achieve their goals and live fulfilling lives. When you join Potens, you’ll have the satisfaction of knowing your work truly changes lives, while finding real meaning and purpose in what you do.

Potens is committed to safeguarding and promoting the welfare of the people we support. All appointments are subject to robust pre-employment checks, including an enhanced DBS and satisfactory references. Checks will be role-specific and can be discussed prior to application. Our policy on the recruitment of ex-offenders is available on our website:

We are proud to champion diversity and inclusion. At Potens, you’ll find a welcoming and supportive environment where you can be yourself - regardless of race, nationality, age, gender, disability or sexual orientation. We are united by a shared purpose: helping people live healthier, happier and more independent lives, while creating a workplace where everyone feels valued.