Apprentice - Information Comms Technician

Location:

Worcester, Worcestershire, GB, WR1 3ZQ

Operation:
Sanctuary Group

Closing Date: 05/02/2026

Salary: £16,489 / year

Requisition: 227127

Fixed term contract for 22 months

Worcester based with a balance of home and office working

Starting salary year 1: £16,489

35 hours per week

This is an exciting opportunity to join our award‑winning Apprenticeship programme. In partnership with our training provider – TDM – the programme offers you a chance to study for a Level 3 Apprenticeship in Information Communication, nationally recognised qualification, all whilst gaining practical work experience.

This is the first step in a scheme that can extend as far along your professional journey towards being a qualified 2nd line support Technician. Our organisation is committed to providing you with the time and support to complete your apprenticeship alongside the training provider.

You will be working as part of the 2nd Line Support Team, working alongside other specialist teams across the technology department to gain a good understanding of all technology aspects and lifecycle. As part of your job role, you will be supported by the team around you, ensuring you are getting the best out of your apprenticeship!

We look for candidates who live and breathe our values;
Ambition, Inclusion, Integrity, Quality and Sustainability – and have a willingness to learn, enthusiasm and dedication.

• A minimum of 2 GCSEs at Grade 4 or above, or the equivalent including Maths and English
• Knowledge of Microsoft Office applications (Word, Excel and Outlook)
• A keen interest in technology and any background skills would be advantageous

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

One of the UK’s leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 116,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes.

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

If you have an updated copy of your CV, please send your application to . If you have questions, our talent team will be happy to help you.

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

For an insight into what it’s like to work for us, take a look at #Lifeat Sanctuary on Twitter.