Cancer Psychological Administrator and Medway ICS

Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS

The Cancer Psychological Service for Kent and Medway is a new small regional service for patients and their families, hosted by Maidstone and Tunbridge Wells NHS Trust, and started in 2024.This Administrator role will be based at Maidstone Hospital, and will be responsible for providing an efficient and supportive administrative service to patients and colleagues. The team consists of two clinical psychologists, a counsellor, an assistant psychologists and trainees, and offers a friendly, supportive working environment, committed to delivering high-quality compassionate patient care.

The service is currently funded by the Kent and Medway Cancer Alliance and Macmillan and this has recently been extended for a year. We hope to secure permanent NHS funding for the service after April 2027.

The role will involve being responsible for the general administrative running of the team, and will involve some patient contact (to arrange appointments and respond to queries) and undertaking a wide range of varied administrative tasks as well as developing processes and protocols. We are looking for a candidate who is highly organised, efficient, willing to take initiative and contribute to the development of the service, and who has excellent interpersonal skills including being able to communicate clearly and compassionately with patients and families, and demonstrate strong, supportive team working skills.

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

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Joining us includes a comprehensive benefits package:

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a employer contribution of 23.7% and life assurance benefits
• Blue Light card eligibility
• And more, additional benefits can be found in the benefits documents below

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at StandardLevel. (Enhanced level now includes regulated checks against vulnerable adults and children). If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

• oNVQ Level 3 or equivalent experience

• oUnderstanding of IT systems
• oTrust vision, values, strategic objectives and key work programmes
• oExperience of rotas or clinic booking arrangements
• oExperience of using Excel spreadsheets

• oComputer and keyboard skills
• oDemonstrates good time management skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum pro rata

Fixed term

12 months

Part-time,Flexible working,Home or remote working