SystmOne Lead

Are you passionate about digital transformation in healthcare? St Nicholas Hospice Care is seeking a proactive and knowledgeable Systm One Lead working 22.5 hours per week to drive the development, optimisation, and training of our clinical systems.

In this pivotal role, youll be the go-to expert for Systm One, supporting clinical teams with system enhancements, data reporting, and digital workflows. Youll lead on system upgrades, user training, and data quality initiatives, ensuring our services remain efficient, compliant, and patient-focused.

St Nicholas Hospice Care is a successful charity serving thelocal area of West Suffolk and Thetford. Every year we support nearly 2,000local people, delivering care across multiple settings. Our services are notjust for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.

As an employee you will receive the following benefits:

• - Opportunity for some home working
• - 25 days annual leave increasing to 29 with service (pro rata for part time employees)
• - Home-made meals available in our onsite bistro
• - Access to a group pension plan or continuation of NHS Pension (subject to criteria)
• - Life assurance
• - Free onsite parking
• - Access to Blue Light Card scheme discounts
• - Social events (such as photography group, quiz nights, picnics and more)

• - Act as the SNHC central point and subject matter expert for Systm One
• - Ensure that Systm One enables accurate data reporting to enable data driven decision-making
• - Lead on all Systm One development, working closely with end users
• - Provide Systm One users with training and education to fulfil their roles
• - Develop networks to represent SNHC in regional and national Systm One forums
• - Actively support and model the SNHC Values:
  Compassion, Accountability, Respect and Equity.

• - Strong understanding of clinical workflows and digital health tools.
• - Knowledge of data governance, IG, and digital standards.

• - Ability to train and support users with varying levels of digital literacy.
• - Excellent problem-solving and communication skills
• - Familiarity with SNOMED CT, clinical coding, and reporting tools.

• - Sound experience administering Systm One or similar clinical systems.
• - Experience in a clinical or healthcare setting.
• - Project management or change management experience

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.