Senior Healthcare Support Worker

An exciting opportunity has arisen for a full‑time permanent Health Care Support Worker (HCSW) to join an established and welcoming Crisis Assessment and Treatment Service based in Stranraer.

The post holder will play a key role in providing support to patients during periods of mental health crisis, including assessment, risk management and supporting people to remain at home by providing intensive home treatment. Relevant training will be provided to the successful candidate.

The post holder will support the nursing team in the delivery of care and be part of a larger multidisciplinary team focused on joint working to deliver safe, high‑quality care. The focus will be on promoting self‑care and recovery while enabling people with mental health problems to be as independent as possible.

Team priorities include collaborative working, patient enablement, care assurance and a strength‑based approach for patients. The successful candidate will be based at Innistaigh in Stranraer, but will support people in their homes throughout the Wigtownshire area. The post holder will work in partnership with service users, families, carers and other agencies.

This post will provide opportunity for personal development and growth in a friendly, experienced and supportive team. Full supervision, mentoring and training will be provided.

Informal enquiries are encouraged. Please direct your enquiries to sue.mckerliet.

If you require a work visa, please check eligibility by visiting the Home Office website:

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• Posts close at midnight on the indicated date; however a vacancy may close early due to volume of applications.
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• Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.

Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme now require more roles to undergo PVG checks. If you are successful, you will be notified which level of check is required.

NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for a truly representative workforce where every employee feels respected and able to give their best. We welcome applicants from all sections of the community.

Public protection practice involves recognising and managing risk to prevent or reduce harm to children (including unborn babies), young people and adults. All public protection legislation, NHS Dumfries and Galloway policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights.

NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

It is essential that you have checked that you either already have an appropriate right to work in the UK or, if you require a work visa, that the post would be eligible to be sponsored before submitting your application form. We are unable to provide sponsorship for bank contracts.

NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies. Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (e.g., NMC, HCPC, GMC, GDC).