Business and Triage Administrator

Shropshire Community Health NHS Trust believes in fairness, equity and above all, values diversity in all aspects of its work, as a provider of health services and as an employer of people. We provide visa sponsorship to applicants who require this in order to have the right to work in the UK, providing that the role you have been offered meets the requirements set by the Home Office.

Applicants requiring a Skilled Worker Visa (such as data analysts, IT and finance professionals, etc) will need to meet the salary threshold of £41,700. For a limited number of clinical posts (listed here ), applications to the Health and Care Visa route will need to meet the national pay scale for their role or the minimum salary threshold of £25,000 (whichever is higher ).

We advise that you check that the role you wish to apply for meets the requirement for sponsorship before applying.

Further guidance on eligible roles can be found here.

Please note that this job does not meet the skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

The post holder will provide triage for the Community Nursing Team, handling all communications for the team and escalating to a registered clinician where appropriate.

This post will work as part of an administration team to undertake essential roles such as call handling, managing team communications, processing and triaging new referrals into the service, and provide essential support to the team and team leader on the management of data, compliance with key performance indicators and other essential tasks that contribute to a well organised, effective and smooth-running service.

If you are interested in working in the NHS and being a part of providing high quality and effective care to community based nursing service to our local population, we would love to hear from you. If you would like further information on the role, please contact Gareth Biggs on

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

• Monitoring and management of the team demand and capacity under the supervision of the team leader.
• Complete stock check and re‑order stock on appropriate systems.
• Ordering equipment and undertaking actions instructed by the community nursing team (housekeeper role).
• Monitoring and managing service quality and performance reports.
• Writing duty rotas within a standard operating procedure for approval by the team leader.

Shropshire Community Health NHS Trust provides community‑based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Please see the Job Description and Person Specification attached for further information on the role.

• Level 3 in Business Administration (or equivalent)
• Level 3 RSA/OCR typewriting qualification or equivalent experience GCSE or equivalent passes in English Language and Maths at…