Colposcopy Coordinator, Band 3

Gloucestershire Hospitals NHS Foundation Trust

Closing date: 26 February 2026

If you are looking for an exciting, varied and important role within the NHS and enjoy a challenge then the Obstetrics and Gynaecology Department wishes to appoint a Colposcopy Coordinator.

The post-holder will provide an efficient, confidential and professional service to the Colposcopy Admin teams. This will include administration support to enable provision of patient care and specialty services. Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high-quality service for patients and clinicians. The post-holder will be expected to work as part of an Administrative Support Team and will report to the Administration Team Leader.

Our team is dynamic and constantly evolving to manage the demand and challenges of the service. We are a friendly and supportive team, who pull together & support each other with varying workloads, working closely together to ensure a positive & caring environment whilst recognising and actively encouraging and supporting individual development needs and career progression. We believe trust & commitment are conducive to performance.

As a busy department, we are looking for a motivated, enthusiastic & hardworking individual who fit with our ethos of continual improvement & delivery of the highest quality patient-centred care. This is a responsible role, where you are the pivotal person in the patient's relationship with the Clinical Team.

You will have well-developed communication, organisation & time management skills. You'll be a team player & have excellent interpersonal skills. You will have the ability to work under pressure whilst remaining calm using you own initiative in a logical & methodical way maintaining attention to detail, but be able to multi-task whilst dealing with interruptions.

The role will include supporting Consultants & the Speciality Teams to enable provision of Patient care & Specialty Services. This will include typing to meet Trust turnaround times, resolving patient queries, maintaining accurate data and supporting the Colposcopy Team.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 9,000 staff, we are one of the largest NHS trusts in the UK.

We offer

• Generous Annual Leave Allowance starting at 27 days plus Bank Holidays and increasing to 33 days
• Access to the excellent NHS Pension Scheme
• Access to our Health and Well-Being Hub and Employee Assistance Programme
• Access to two on-site Nurseries
• Discounted Public Transport
• Exercise and Activity Classes
• Membership to our popular hospital choir
• Regular formal and informal support
• Safe, supportive and positive working environment with regular, robust supervision
• Access to Mandatory Training
• A wide range of exciting learning opportunities including a number of Apprenticeships in Customer Service and Business and Administration
• Flexible Working
• Reward and Recognition Schemes

Working for Gloucestershire Hospitals NHS Foundation Trust offers a number of discounts for local shops, restaurants and services and entitles you to a Blue Light Card offering further discounts both online and on the high street from large national retailers to local businesses in a wide range of categories including days out, holidays, cars, fashion, gifts and phones.

We value our staff for their contribution and commitment to the NHS, whilst these roles are predominately office based, we are currently reviewing how we can accommodate an element of remote working to support and promote work/life balance.

• Coordinate and oversee administrative and secretarial processes in support of effective and efficient functions of the clinical team.
• Act as a contact point and liaise 1-1 with clinicians, patients, medical and nursing staff and external agencies either face-to-face or over the telephone.
• To deal with telephone enquiries promptly, efficiently and sensitively, relaying messages where necessary and ensuring that any action is undertaken without delay.
• To be responsible for the production of letters under the direction of the medical staff to the GP and patients informing of the outcome of the test results, ensuring these are distributed within defined timescales. To undertake any action required i.e. making of further appointments, liaising with admissions staff.
• Organising referrals and booking appointments within appropriate target time frames.
• Booking follow-up appointments as requested by the clinical team if appropriate, including negotiation of dates with the patient and creating correspondence.
• To ensure discharge and results letters are sent to patients.
• To ensure patients discharged from colposcopy clinic are recorded appropriately.
• Maintain and monitor outpatient lists to ensure patients comply with waiting targets in accordance with the national guidelines and Trust…