Receptionist Clinical Research Centre

Receptionist Cambridge Clinical Research Centre

The closing date is 02 March 2026

To provide a reception service to participants, patients, their relatives and visitors attending the CCRC.

To ensure effective and efficient management and support of clinical research studies conducted across the CCRC.

Be responsible for the arrival of all visitors and study participants, directing and informing relevant people of their arrival.

Be responsible for the housekeeping of the meeting rooms, waiting areas and own areas.

Handle enquiries as they occur in a professional manner, liaising with other disciplines, units as appropriate and referring issues where necessary.

Assist with the room set up for meetings, interviews and training sessions Provide a telephone enquiry service for the ward reception area.

Assist with entering clinic list bookings and patient appointments on EPIC and CRF Manager.

Register, check and update patient details on the EPIC (computer system), CRF Manager (Department system), inform participants/patients/visitors of any delays.

To work closely with other administrators on the Clinical Research Facility (CRF), Clinical Investigation Ward (CIW) and Cambridge Clinical Research Centre (CCRC) to provide reception cover on all levels.

Receive deliveries and post, pass on relevant information to relevant staff. Printing, filing and administrative minute taking.

Report faulty equipment/room fittings to appropriate personnel.

Post holder may be required to work very occasional unsocial hours to meet service needs; this may include working evenings.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1,100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is a testament to the skill and dedication of the people who work here.

CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. This vacancy will close at midnight on the 2nd March 2026.

Interviews are due to be held on the 9th March 2026.

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals.

We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we…