Lived Experience Ambassador

Employer Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Employer type NHS Site Home Based Town Newcastle upon Tyne Salary £6000 per annum - plus opportunity for additional hours Closing 10/03/2026 23:59

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.

We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.

• Cultural diversity staff network
• Disabled staff network
• LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

• Armed Forces and Veterans Staff Network
• Mind, Health and Wellbeing Community
• Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

Always improving

CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?

Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay

The North East and North Cumbria Provider Collaboratives are recruiting four Lived Experience Ambassadors to help shape specialised services for:

• Children and young people mental health services
• Adult low and medium secure services
• Perinatal mental health services

In your supporting information section of your application, please state which of the above provider c ollaboratives you would be interested in working with.

We are looking for people who can bring valuable insight through their direct experience of the above-mentioned mental health services, this may be as someone who has used inpatient or community mental health services or, as a carer (for example a family member, friend or partner).

Lived Experience Ambassadors will use their experience to help others understand the impact of accessing mental health services, including the challenges and barriers people can face.

Each Lived Experience Ambassador will have core hours linked to a primary service. There will also be opportunities to work across Provider Collaboratives, using a hybrid approach with the option to undertake additional hours where available (maximum of 100 additional days’ work per year across the four posts)

Provider Collaboratives were introduced as part of the NHS Long Term Plan to strengthen partnership working and improve specialist care. Their aim is to ensure people who use services receive high quality care, as close to home as possible and are supported to stay connected with their communities.

The main responsibilities for postholders will be to attend and contribute to meetings within the Provider Collaborative governance structure, work alongside Lived Experience Advisory Groups (LEAG’s) and…