Project Worker

Overview

Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Service, Victoria House, Manchester. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We are a national, not‑for‑profit organisation that thinks locally by putting our customers at the heart of what we do.

We are committed to being our best and helping customers to be their best as we support them on their pathways for independence. No matter your role – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day. Working with us isn’t just another job. It’s rewarding, inspiring, exciting and provides an opportunity to make a real, positive impact on people’s lives.

We will also support you in reaching your aspirations and career goals through comprehensive training and benefits. Are you ready to be your best?

We work closely with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary if you are successful and will be paid for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

• Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
• Assessing customers' needs by writing and updating support plans
• Being a first point of call to receive and direct all customer queries
• Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
• Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education
• Handling occasional emergency situations
• Keeping accurate and high‑quality written records, Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers

• Experience of working with adults who have experienced homelessness
• Enthusiastic and flexible with a strong "can-do" attitude
• Ability to work as part of a team and on own initiative
• Strong organisational skills as well as functional literacy and numeracy
• Ability to react quickly to changing priorities whilst working to deadlines and targets
• NVQ3 in Health and Social Care, or willingness to work towards is essential

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities