Senior Healthcare Support Worker- OPAU​/AMU

Band 3

Main area Acute Medical Unit Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job
-WD5431-GW

Site Bristol Royal Infirmary Town Bristol Salary £24,937 - £26,598 pa Salary period Yearly Closing 20/03/2026 23:59

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

An exciting opportunity has a arisen for a Band 3 Senior Healthcare Support worker within our Acute Medical Unit and Older Persons Assessment Unit at Bristol Royal Hospital.

We are looking for a compassionate, dedicated, and experienced Senior Healthcare Support Worker (Band
3) to join our department. In this critical role, you will support our healthcare professionals in delivering high-quality, patient-focused care to individuals attending the ward.

In line with updated Home Office guidance, sponsorship is not available for this role.

As a Senior Healthcare Support Worker, you will be responsible for assisting with a range of clinical and non-clinical tasks, supporting patients through their journey and helping to maintain a smooth and efficient service.

You will play a key role in ensuring that patients are treated with dignity and respect, all while being part of a close-knit and dedicated team.

(You may also be asked to cover other areas within the department).

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.

As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.

Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

• One of the following:
  Level 3 (SCQF –
  6):
  
  - City and Guilds 3, NVQ 3, BTEC National Diploma, Experience equivalent to the above qualifications
• Level 2 Functional skills in English and Math’s, or equivalent
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) or equivalent experience

• Experience of providing care in a healthcare or social setting
• Be able to work as a member of a team
• Experience of time management and…