Quality Improvement Practitioner

Job Summary

Quality Improvement Practitioner (Band 6 – Agenda for Change) – Fixed Term until 31/03/2027.

If you are interested in applying on a secondment, you must obtain permission from your current line manager prior to applying.

Contract:

Fixed Term (12 months) – Full time, Home or remote working. Base:
Powys Teaching Health Board (agile working arrangements).

Salary: £39,263 to £47,280 a year.

Reporting to:
Safety and Quality Improvement Manager.

Powys Teaching Health Board is Wales’ smallest health board, offering a varied portfolio of community‑based services. We value each person’s contribution and provide opportunities for career development, a healthy work‑life balance and a supportive, progressive environment.

The Quality Improvement Practitioner will lead quality improvement activity across the Health Board, applying recognised improvement methodologies at practitioner level with appropriate guidance and supervision.

Key responsibilities include:

• Leading services to undertake quality improvement projects using recognised methodologies such as the Model for Improvement and PDSA cycles.
• Working autonomously with teams to define problems, set aims, identify measures and test changes in practice.
• Leading the collection, analysis and presentation of data to inform improvement and monitor progress.
• Enabling teams to understand variation, outcomes and patient experience as part of improvement work.
• Providing practical support to improvement initiatives, including project coordination and documentation.
• Contributing to quality improvement learning events, workshops and team‑based sessions.
• Supporting the spread and sustainability of improvement work within and across services.

Responsibilities also include maintaining accurate records, reporting and evaluation of improvement activity, and actively promoting a culture of learning, reflection and continuous improvement while upholding equality, diversity and Welsh language standards.

• Qualified to degree level or equivalent experience in a senior improvement role.
• Project management knowledge to postgraduate diploma level equivalent.
• Evidence of continuing professional development.
• Introduction to Improvement (Bronze) IQT or equivalent.
• Knowledge of current NHS performance and service improvement initiatives and targets.
• Understanding of Model for Improvement, process redesign and change management.
• Working knowledge of Microsoft Office packages.

• Improvement in Practice (Silver) IQT or equivalent.
• Some ability to speak, read and/or write Welsh, or an eagerness to learn.

• Experience of managing/supervising staff.
• Experience of working within the NHS.
• Experience of working in a multidisciplinary team.
• Experience of quality improvement, project management, service transformation or remodelling of services.
• Experience of delivering presentations and developing and delivering training.
• Experience of ensuring active staff participation in transformation/improvement initiatives.

• Previous experience of working in an improvement project environment and evaluation.
• Experience in leading and managing improvement initiatives/projects and delivering identified benefits.
• Experience of training and staff support in development.
• Experience of financial planning and monitoring.
• Knowledge of records management.

• Ability to assess and prioritise staff workload.
• Ability to devise project plans and work programmes, working independently and as part of a team.
• Ability to embrace the PTHB Values and Behaviours daily.
• Good written and verbal communication skills, including report writing and presentation.
• Change management skills with the ability to deal positively with challenging situations with tact and sensitivity.
• Ability to motivate and enthuse others.
• Excellent decision‑making and analytical skills.
• Demonstrate excellent prioritisation, organisation and management skills, managing multiple projects simultaneously.
• Negotiation and facilitation skills, particularly where results are achieved through others not directly managed by the post…