Radiology Appointments Officer

We are looking for an 'amazing' Radiology Appointments Officer to work within a team of dedicated staff within the Radiology Department.

The successful candidate will need to always provide high level customer service and possess excellent communication and interpersonal skills. She/he will be expected to cover reception duties and be responsible for providing a central service for the scheduling of all radiology appointments by ensuring compliance with IR(MR)
R, RCR guidelines, Trust and department guidelines/protocols. She/he must communicate with patients, consultants and staff at all levels and possess the ability to empathise with patients and relatives regarding procedures and appointments.

The candidate must be computer literate, have clerical experience and possess numeracy and literacy skills. Knowledge of the CRIS and Lorenzo system would be an advantage, but training will be given on the job.

The candidate must have a flexible approach to working hours to meet service level requirements and will be required to work at Warrington and Halton Hospitals (both sites) to suit service needs. Core hours will be Monday‑Friday 8am‑8pm with requirement of weekend and evening working on a rotational basis to support the departmental schedules.

WHH holds a Sponsorship Licence; this means that we may be able to sponsor you provided the Home Office requirements are met. To be eligible for sponsorship, there is a minimum set of criteria that must be met and not all roles are eligible. You can find more information on the Government website. Please review your eligibility and the eligibility of the role before submitting your application.

All advertised roles may close early if there are high numbers of suitable candidates.

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience for our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs. Warrington Hospital is home to our emergency, critical care and maternity services;
Halton Hospital focuses on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019. We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working and welcome flexible applications. Proud of our many accreditations, we are embedding an anti‑racist approach in all we do.