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Mental Health Helpline Advisor; Remote/Nights
Remote / Online - Candidates ideally in
Sunderland, Tyne and Wear, CA13, England, UK
Listed on 2026-03-10
Sunderland, Tyne and Wear, CA13, England, UK
Listing for:
Mental Health Matters
Full Time, Remote/Work from Home
position Listed on 2026-03-10
Job specializations:
-
Healthcare
Mental Health
Job Description & How to Apply Below
A national mental health charity is seeking two full-time Helpline Support Workers in Sunderland. The positions require providing emotional support via telephone and online chat, alongside managing referrals. Applicants should possess at least a Level 2 Certificate in Counselling and have empathy for those in distress. The role includes working shifts and undergoing in-person training. Competitive salary is offered with opportunities for progression, working within a team dedicated to supporting mental health needs.
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