Improvement Reporting Coach

It's an exciting time to join the Improving Together Team and we are looking for someone who can drive forward our plans for developing a trust-wide culture of continuous improvement and support our people improve their work, services and experience for patients.

Do you love working with people and empowering them to make changes that will improve the care and experience of our patients?

Can you coach people through the stages of their improvement journey?

Would you like to help us continue to develop a continuous improvement system that becomes part of the trust culture?

The Management System Coach will support teams to put in place the tools and practices that provide all staff with a connection to trust strategy, a focus on agreed priorities and a clear view of performance.

Produce improvement boards to support clinical and operational teams to identify opportunities to continually improve clinical workflows, process efficiency and provide analytical support.

The role involves developing and delivering training on how to use data to tell the story and focus our curiosity. There's also the chance to help others develop their skills through 1-1 work or workshops.

We're really looking for someone with the following strengths:

Strong understanding of a Quality Management System.

Measurement for improvement; balanced scorecards to track progress of department performance and improvement projects.

Experience of data analytics and reporting using MS Office suite.

Coaching - experience of helping others in the use of data and teaching non-technical staff to produce and understand data reporting tools such as SPC charts.

Patience in explaining basic data reporting methods to staff who are not confident in using data and to help staff produce well-formed report requirements.

An interest and understanding of population health analytics.

Very good documentation skills for a variety of audiences.

Familiarity with NHS IMPACT - the best practice guide for improvement.

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we're 'with you all the way' we want you to know that we mean it.

Visit the SWB website to find out more about our ambitions and people plans.

The role will bring great opportunity to build on your existing skills in a large Acute and Community NHS trust. This is an ideal platform to enhance your information analytics experience and build your portfolio of health sector experience. There will also be a development opportunity in this role to facilitate improvement workshops using the Improving Together methods.

You are highly motivated, with excellent communication, administration, presentation and customer service skills. You are someone who enjoys delivering exceptional work the department can be proud of.

Due to the need to interact with, support and build relationships with staff and teams within the trust, you will be working onsite with our people in Sandwell & West Birmingham, as well as Dudley Group University NHS Foundation Trust. There is very limited opportunity for home working.

If this sounds like the perfect…