Care and Support Assistant

Care and Support Assistant

Location:

Clover Court, Clapham Road South, Lowestoft NR32 1RB

Salary: £13.15 per hour

Hours available: 36 hours, 33 hours, and 18 hours per week

We are a CQC registered physical disability service at Clover Court, Clapham Road South, Lowestoft NR32 1RB
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• Support customers with physical disabilities to build independence and reach their potential
• Work as a key worker to help individuals create and follow care and support plans
• Provide personalised care, including sensitive personal care and safe medication management
• Assist customers with daily routines such as getting up, washing, and dressing
• Support customers to access the community, including shops, cafés, friends, and appointments
• Promote a positive culture by engaging with customers and reducing social isolation
• Help maintain a clean and comfortable environment and follow safe practices, including risk assessments
• Experience delivering personal care is helpful but not essential
• Kind, caring and compassionate nature
• Ability to work well both independently and as part of a team
• Flexible and adaptable to changing customer needs
• Strong organisational skills
• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company‑paid life insurance
• Parental leave arrangements and annual leave purchase scheme
• Company‑funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive.

We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.