Operations Support Officer

Go back Sherwood Forest Hospitals NHS Foundation Trust

The closing date is 25 June 2026
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The Operations Support Officer is responsible for delivering high-quality operational and business support within the Surgery Division at Kings Mill Hospital. The role focuses on supporting Service Line Directors and Heads of Service to improve performance, drive service development, and ensure compliance with national and local targets.

The post holder plays a key role in developing and maintaining business processes, analysing performance data, and producing reports and business cases to support decision‑making and service improvement.

They will coordinate multidisciplinary meetings, support the delivery of business intelligence, and help identify opportunities for service growth and innovation.

Working closely with clinical and non‑clinical teams, the role also involves embedding effective systems for performance monitoring, benchmarking, and continuous improvement.

Strong analytical skills, attention to detail, and the ability to communicate complex information clearly are essential.

Overall, the post supports the wider aim of improving operational efficiency and enabling high-quality patient care through effective planning, data‑driven insight, and collaborative working.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs -

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

• Working knowledge of principles of service development/improvement and performance management acquired through Diploma or equivalent experience.
• Knowledge of associated processes and systems.
• Advanced keyboard skills.
• Working knowledge of the NHS including management knowledge.
• Knowledge of principles and of business/performance management techniques.

• Diploma or equivalent experience or training.
• Management knowledge or experience to degree level equivalent.

• Previous experience of service development/improvement and performance management processes.
• Experience of developing reports and business cases.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sherwood Forest Hospitals NHS Foundation Trust