Bank Support Worker

Are you ready to make a real difference in someone’s life?

Are you ready to take the lead and make a meaningful difference in people’s lives? We’re looking for an experienced and motivated Senior Support Worker to work within our supported living service in Retford, delivering and overseeing high-quality support for three individuals with learning disabilities and/or difficulties, autism, and complex needs.

In this role, you’ll support people to live as independently as possible within their own homes, promoting choice, control, and inclusion in everyday life. You’ll play a key role in ensuring each person receives tailored, person-centred support that reflects their goals, preferences, and aspirations.

Reporting to the Registered Manager, you’ll divide your time between hands‑on support and leadership or administrative responsibilities. Alongside supporting the individuals, you’ll also provide day‑to‑day guidance and leadership to the staff team—helping to coordinate shifts, maintain high standards of care, and ensure the service runs smoothly, safely, and in line with best practice and regulatory requirements. This is a varied and rewarding role where you can make a real impact on both the people we support and your colleagues.

You’ll be supporting three individuals with learning disabilities and/or difficulties, autism, and complex needs. Each person has their own unique personality, communication style, routines, and level of independence. Some enjoy being active in their local community and engaging in social activities, while others prefer quieter, structured, home-based routines.

Your role is to enable each person to live the life they choose—supporting them with daily living skills, communication, emotional regulation, and decision‑making, while promoting independence wherever possible. You’ll take a proactive, person‑centred approach, including positive behaviour support where appropriate, to ensure individuals feel safe, understood, and valued in their own homes.

You’ll also work closely with families, carers, and external professionals to ensure consistent, high-quality support, while providing reassurance and clear communication.

This full‑time role is based in our supported living service in Retford. You’ll combine shift‑based support with dedicated time for leadership and administrative duties, while also supporting and guiding the staff team to deliver high‑quality, person‑centred care.

• Refer a friend scheme – earn up to £500*
• Fully funded training and career development
• Company pension scheme

• Minimum of 12 months on your right to work
• Full UK Driver's licence
• Level 2 in Health and Social Care and willingness to work towards Level 3

• Encouraging – People to play active roles in the communities in which they live, to encourage independence.
• Supporting – Activities of daily living including social activities, personal care, routines, planning and preparation of meals and budgeting.
• Communicating – Effectively communicate using people’s chosen methods.
• Engaging – Promoting and motivating people we support to enhance their quality of life.
• Specialising – Supporting people who may need positive behavioural support approaches.
• Recording – Keeping accurate records and reporting changes in health or circumstances of service users to management.
• Team player – Working as part of a team, as well as being able to work using your own initiative.

Equal opportunities are important to us at Agincare and we welcome applications from all.

All of our care services are regulated by the Care Quality Commission (CQC).