Senior Family Support Worker; Sfsp Internal Job Barrie Ontario Canada,Healthcare

Position: Senior Family Support Worker (SFSP-0626-FT) *INTERNAL POSTING

Senior Family Support Worker

New Path Youth and Family Services is an accredited children’s mental health agency providing a range of compassionate, innovative and accessible services for children, youth and their families throughout Simcoe County. New Path acknowledges the traditional land of the Anishinaabeg people, including the Odawa, Ojibwe and Pottawatomi Nations.

Purpose of the Position

The Senior Family Support Worker is responsible for providing peer support and system navigation to families of children and youth with mental health concerns. The role also offers administrative leadership and direction to peers and programs in collaboration with the Supervisor.

Job Duties and Responsibilities

Ensure quality client outcomes and fidelity to the Family Services Program.

Provides administrative leadership and direction for the Family Engagement Committees and Family Engagement Lead.

Assist with the recruitment, orientation, training and support of the Family Engagement Committee and Family Engagement Lead.

Ensure that service delivery adheres to professional standards recognized by the related Ministry, Accreditation, Quality Assurance and applicable professional disciplines.

Provide direct peer-to-peer support and system navigation service to children, youth and their families.

Assist families in developing strategies to communicate and work effectively with service providers (e.g., mental health, education, health, youth justice, child welfare), as well as developing tools, strategies, and resources to build family capacity within the non-clinical role.

Develop, implement and monitor individual family care plans.

Co-facilitate peer support groups.

Provide education groups.

Demonstrate sensitivity and commitment to family-centred service and utilize a strengths-based approach.

Why Join Our Team?

Employer‑Paid Group Benefits and an Employer Match Pension Program.
4 weeks paid vacation per year to start (maximum 7 weeks).
Work-from-home opportunities for up to 14 hours per week.
Additional paid time for sick, birthday, float, 1/2 days on Christmas and New Year's Eve.
Employee and Family Assistance Program – provides short‑term counselling, wellness resources, perks and free virtual fitness programs.
Continuous professional development and career opportunities.
Over 10 committees where staff, youth and families can join and partner to co‑develop projects, processes and services that impact or interest them, directly contributing to a culture of inclusion and engagement.

Qualifications

Diploma or graduate certificate central to the practice of supporting/engaging children, youth and families.

Minimum two years lived experience as the primary caregiver of a child/youth who has accessed community-based or other child and youth mental services.

Understanding of family engagement best practices.

Experience navigating the child and youth mental health system and knowledge of community resources within Simcoe County is preferred.

Skills and Abilities

Youth and family focused; provides client and family‑centered approach to care.

Meaningfully engages youth and families and collaborates to facilitate positive change.

Aligns own behavior with the values, needs, priorities and goals of the organization.

Takes personal responsibility for enhancing individual and team performance by promoting cooperation and commitment.

Collaboratively approaches problems from a solutions- and strength-based perspective by reviewing the viable alternatives and determining the best course of action.

Recognizes, initiates and adapts to changing conditions and situations in the workplace.

Demonstrates awareness for the backgrounds, values, beliefs and traditions of staff, clients, families and communities served.

Continuously assesses and challenges assumptions, personal unconscious bias and commits to understanding diverse perspectives, experiences and their intersectionality.

Commits to ongoing training to build the knowledge, awareness and skills that contribute to creating a culturally safe environment for staff, clients and families.

Competency and effective use of database and Microsoft Office systems.

Confident, articulate and professional when…