Wellbeing Coordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work.

As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we’re dedicated to creating inclusive and thriving communities for both our customers and employees.

This is an exciting opportunity to join our Extra Care Team as we prepare to open a new scheme in Hunstanton; you will be joining the team before the scheme opens in August 2026. Prior to Lavender View opening, you will be able to visit our other extra care schemes and start building strong relationships with our other partners. There will be an element of working from home and the scheme before it is completed for opening.

You will be involved in viewings of the show apartment, nominations panels, assessments of people referred to the service, marketing events and developing local knowledge which will help support Lavender View to become a vibrant community when we open.

• Engage with residents to promote safe and secure independent living and create an engaging vibrant environment to reduce isolation.
• Provide advice on rent and service charges, assist with benefits claims and support customers with their financial needs.
• Work with the internal Places for People income recovery team to reduce rent arrears.
• Assist in compliance with relevant regulations and standards.
• Travel within local geographical areas as required.
• Complete a satisfactory enhanced disclosure from the Disclosure and Barring Service.

• Experience/knowledge of housing management, social care and/or wellbeing of retirement/extra care living services.
• Good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint.
• Effective written and verbal communication skills; able to build great relationships with customers, partners and colleagues.
• Team‑player attributes while also being able to work independently and use initiative; lone working is expected.
• Awareness of Health & Safety.
• Experience of all aspects of housing management, including managing anti‑social behaviour and challenging situations.
• A driving licence and own car for business use is preferred.

At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practising empathy and respect, and using trauma‑informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re‑establish control of their lives.

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package – 35 days annual leave with the option to buy or sell leave
• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more