Support Coordinator

Support Coordinator

We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service in Sheffield.

This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke.

Position: 000016 Stroke Support Coordinator

Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £28,300 per annum

Contract: Fixed-term. Services are contracted and there is currently funding until 31 March 2027

Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 12 July

Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield.

You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community.
• Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties
• Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls).
• Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers.
• Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke.
• Working with other health and social care professionals across the stroke pathway to ensure high quality support.
• Working from home but as part of a team of coordinators.
• Delivering stroke support groups in the area.
• Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support.

About You

You will have:

• Experience working with people within a health and/or social care profession or other caring capacity.
• Experience of maintaining accurate records using IT skills and database systems.
• Effective caseload management and organisational skills.
• Excellent interpersonal skills to work with a diverse range of people.
• Experience designing and facilitating groups.
• A flexible working approach, being able to work independently and use initiative.

This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

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