Caseworker at Cencora - Remote

Position: Caseworker Role at Cencora - Remote
Advance your career with a Caseworker position at Cencora, focused on remote patient support and case management. Engage in meaningful work while delivering healthcare support from home.

This full-time role includes managing patient cases and implementing company protocols. You will serve as a vital link between patients and healthcare professionals, providing telephone support and adhering to compliance standards. Experience in customer service is a prerequisite.

Key Responsibilities:

• Oversee assigned patient cases with efficiency

• Offer guidance and support via telephone

• Coordinate compliance and therapy disruption monitoring

• Maintain accurate documentation in databases

• Facilitate training for new caseworkers as required

Requirements:

• Minimum one year customer service experience

• Bilingual (French/English) preferred

• Strong attention to detail and problem-solving skills

• Familiarity with Microsoft Office Suite

• Knowledge of pharmaceutical industry standards

Utilize your case management expertise to support healthcare solutions with Cencora.
#J-18808-Ljbffr