Medical Secretary

Main area Neurosciences Grade Band 3 Contract 6 months (End Date of Fixed Term Contract - 31.12.26) Hours Part time - 15 hours per week (Thursday and Friday 8.30am - 4.30pm) Job  
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Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site A Block, 1st Floor, Royal Stoke Hospital, UHNM Town Stoke on Trent Salary £25,760 - £27,476 pro rata Salary period Yearly Closing 02/07/2026 23:59

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

Medical Support Secretary Neurosciences - Royal Stoke Site

Working Days:
Thursday and Friday

The post holder is required to support the medical secretary in the delivery of comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team.

The post holder will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers, ensuring compliance with the Patient Access Policy and Divisional requirements in terms of inpatient waiting list management and typing correspondence and/or transcribing and typing up of minutes as appropriate. The post holder will cover the workload of other members of the Neurology administration team as required.

• Responsibility for handling telephone and other communications with sensitivity and confidentiality using personal judgement to assess each situation and to deal with accordingly.
• To deliver a high standard of communication to build and maintain good working relationships.
• The post holder will be required to locate and track case notes – if required.
• To support the Medical Secretary and specialty team in the delivery of waiting list management.
• Liaise with medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department.

• Secretarial and or clerical experience
• Knowledge of Microsoft Office package
• Knowledge of medical terminology
• Knowledge of the hospital computerised systems
• Good general education to include GCSE English and Mathematics (or equivelant)
• Proven experience of transcribing/touch typing to a high standard

We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.

UK Home Office has imposed an emergency brake on specific visa routes.

• Skilled Worker visas cannot currently be issued to Afghan nationals.
• Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan. As a result, we are unable to progress applications requiring sponsorship under these routes.