Health Care Support Worker - Female Surgery​/Gastroenterology; Band 2

Health Care Support Worker - Female Surgery/Gastroenterology (Band
2)

Job Summary
To work as part of the ward or department team in providing compassionate care to patients, service users, carers and families.

This is a pivotal role that is essential in providing care and support to patients and service users through direct and indirect care, working within clearly defined limits and attainment of agreed competence. Act as a role model at all times, reflecting the trust values and behaviours and delivering high standards of care. Be self‑aware and open to receive and learn from feedback.

Act as an advocate on behalf of patients and service users, recognising, respecting and responding to the diverse needs of our population.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.

Main Duties

• At all times treat patients, service users, families, visitors and colleagues with dignity and respect to deliver compassionate care, exercising discretion and behaving in a manner consistent with Airedale NHS Foundation Trust Right Care Values.
• To maintain confidentiality in all aspects of work and work within the Healthcare Support Worker Code of Conduct.
• Work in a collaborative and co‑operative manner with other members of the care team to meet the holistic needs of patients and carers.
• To establish and maintain effective communication and relationships with the multi‑disciplinary team, respecting the equality and diversity of each and every person he/she/they comes into contact within the course of his/her/their business.
• Uphold the privacy and dignity of patients at all times.
• Work in line with Trust policies and procedures and within scope of competence, undertaking mandatory training and essential skill training as identified for the role.
• Contribute to the development of the clinical area, through contribution of new ideas to improve patient care/experience and by escalating concerns appropriately.

Specific Duties & Responsibilities

• Under the direction of the Registered Healthcare Professional, provide good quality personalised care in accordance with agreed local and national standards using a wide range of skills.
• Achieve and maintain core and departmental specific competencies as a HCSW as agreed with manager.

We are delighted to offer a wide range of benefits to employees including:

• Cycle to Work
• Travel Scheme
• Childcare Vouchers with Salary Sacrifice
• Onsite Nursery
• Buying and Selling Annual Leave
• Car Leasing
• Employee Assistance Programme
• Employee Health and Wellbeing
• Extensive Reward Scheme
• Counselling Service
• Financial packages including Vivup and Wagestream
• Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.

Our values:

We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:

• Committed to Quality of Care
• Compassion
• Working together for patients
• Improving Lives
• Everyone Counts
• Respect and Dignity.

Assist with the service of meals and support patients who may need assistance with eating and drinking in line with their plan of care. Assist with the safe moving, handling and mobilisation of patients ensuring that care plans are followed to minimise risk. Communicate effectively with kindness, warmth and compassion, recognising when there are barriers to communication where support may be required.

Act as a patient and staff advocate, escalating concerns and challenging poor behaviour or practice appropriately. Maintain accurate records of care within…